Contact Fiji Airways Customer Service
Fiji Airways Phone Numbers and Emails
Toll-Free Number:
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(800) 227-4446From The USA and Canada
Customer Service:
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+679 910 3599Freight Charters
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+679 776 4444Freight Charters
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+6 113 3454From Australia
Fiji Airways Emails:
Fiji Airways Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fiji Airways Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fiji Airways is 8002274446. 94% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Fiji Airways may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fiji Airways Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fiji Airways is 8002274446. 94% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Fiji Airways may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Fiji Airways mainly because of return/ replace, request for information and product/ service.
29% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Fiji Airways is freightres@fijiairways.com. 35% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Fiji Airways Website:
Fiji Airways Help Center:
Corporate Office Address:
Fiji Airways Customer Service Reviews
Can't get in touch with the company. Their phone number and email are invalid. Been trying for weeks
Hard to get a hold of if, needing anything and the 800 listed phone number does not work. Was actually a Qantus code share which I wouldn't do again.
The agents are very kind and helpful. They were able to meet my requests and were very thorough. thanks
Excellent response as always. never any doubt that they would respond and psitively. One of better airlines thatt we use.
How Good is Fiji Airways's Customer Service?
Summary of Fiji Airways Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fiji Airways?
Return/ Replace Question:
- “Change an upcoming flight”
- “Want to change the sir name its agent. Passenger at the airport”
- “Change reservation”
Request for Information Question:
- “Information”
- “Want to know when is the departure time today and when is check in starts”
- “Carry on question”
Product/ Service Question:
- “Book tickets”
- “I bag got damaged”
- “Insurance”
Activation/ Cancellation Question:
- “Waive cancellation fee”
- “Flight cancel”
- “Cancel my reservation”
Shipping and Delivery Question:
- “Check flight ETD 25 Feb ETA 25 Feb - Nan - SFO”
- “Shipping”
Account Question:
- “I am a frequent flyer member .no 21718 I like to know how many bags I can check in and pls let me know weight of each bags I can check in”
Refund Question:
- “Refund”
Payments and Charges Question:
- “I found out on my bank statement that double payments for my ticket”
Other Question:
- “Book a flight”
- “Missed flight”
- “Luggage”
Compare Fiji Airways Customer Service To
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