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Contact Figo Pet Insurance Customer Service

How to Reach a Person at Figo Pet Insurance

Verified Contact Information

Toll-Free Number:

  • 1-844-738-3446
Call customer service
Send Message

Customer Service:

  • 1-844-262-8133
    Text Support

Figo Pet Insurance Emails:

Claims
Customer Service
Medical records
Legal
Privacy Inquiries
Media

Figo Pet Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Figo Pet Insurance Phone Number
1 (844) 738-3446
Average Hold Time
00:00:53
Average Calls duration
4 minutes
Most Popular Figo Pet Insurance Email Address
support@figopetinsurance.com
Figo Pet Insurance Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Medium (60% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Figo Pet Insurance?

Most Popular Number:

(844) 738-3446

The easiest way to contact Figo Pet Insurance customer service is to call its toll-free number: 1-844-738-3446. If you encounter problems with the toll-free number, call the other general Figo Pet Insurance phone number: 1-844-262-8133. You can also send text messages to this number. The agents at these numbers will be able to assist you or transfer your call to someone who can help. The recommended time to call is between 7:00 AM and 7:00 PM CT, Monday through Friday, and between 7:30 AM and 4:00 PM CT on Saturday.

You can use the Figo Pet Insurance email system if you prefer to put your concerns in writing rather than discuss them on the phone. For claims, send your email to claims@figopetinsurance.com. If you have inquiries about medical records, email customer service at records@ifigo.com. Legal and privacy inquiries must be forwarded to privacy@figopetinsurance.com. For all other issues, please email support@figopetinsurance.com. The dedicated email address for the media is media@figopetinsurance.com. You can expect a response within 2-3 working days from the Figo Pet Insurance customer service team. For urgent matters, please call customer care for immediate attention.

Figo Pet Insurance's headquarters address is the same as the corporate office address. If you can't visit the headquarters of Figo Pet Insurance, LLC, at Box No. 10873, 540 N Dearborn Street, Chicago, IL 60610, United States, you can send a detailed letter to the same address. When you can contact the company, it is recommended to visit the Figo Pet Insurance address during business hours

Your online contact with customer support is via the Figo Pet Insurance website. Click "Contact Us" to find various ways to contact the team. You can call, text, or email. Alternatively, you can click the live chat icon and fill in the form on your screen. When you've completed all the fields, click "Start a conversation." It's recommended that you browse the FAQs section on the website first, before contacting the team, for possible self-help solutions.

PissedConsumer Club

Contact Information

Figo Pet Insurance Website:

Figo Pet Insurance Help Center:

Corporate Office Address:

Figo Pet Insurance, LLC.
Box No. 10873 540 N Dearborn Street
Chicago, Illinois 60610
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm

Saturday: 7:30am - 4:00pm

More contact details

Fax:

+1 (773) 966-0769

Summary of Figo Pet Insurance Customer Service Calls

12 TOTAL
CALLS
03:34 AVG CALL
DURATION
60% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Figo Pet Insurance?

Payments and Charges Question:

  • “Pay bill and update default payment”
  • “My vet bill”
  • “I need to send bill”

Product/ Service Question:

  • “Insurance start date”
  • “Resume insurance”

Activation/ Cancellation Question:

  • “Cancel the insurance”
  • “Cancel”

Request for Information Question:

  • “Update bank”

Other Question:

  • “Can't get quote”

Compare Figo Pet Insurance Customer Service To

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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