Contact Fifth Sun Customer Service

Several email addresses are available to consult different company departments. Clients seeking to send general issues or inquiries to Fifth Sun’s customer service can write to maskhelp@5sun.com or service@fifthsun.com. Those with copyright infringement inquiries can contact the respective department at legal@madengine.com. To share privacy concerns with the agents, email service@designbyhumans.com. Lastly, affiliates@fifthsun.com has been published to consult the media department for affiliate inquiries.

The Fifth Sun office is open during standard US operational hours, 8:00 AM to 5:00 PM, Monday through Friday. Clients consulting the company's agents via any means during these hours receive efficient assistance. However, they are recommended to share complete details of the issues so the agent can resolve them more effectively. Those who intend to visit the Fifth Sun corporate office can first call the respective department to book an appointment. Once done, they can visit Fifth Sun at 495 Ryan Avenue, Chico, California 95973, United States during the mentioned hours.

Clients seeking to consult Fifth Sun’s customer service online can visit the company's official website and log in using their password to access several consultation options. They can also find links to contact company agents on Facebook, Instagram, Pinterest, and X on the homepage. Users must note that the website has currently been shut down for orders and other relevant operations. However, customer orders that are in progress will be fulfilled. Those seeking to return an item can email the user support team at service@fifthsun.com, including their order details and reason for return. After reviewing it, the agent will respond as efficiently as possible.