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Contact Field Company Customer Service

How to Reach a Person at Field Company

Verified Contact Information

Toll-Free Number:

  • 1-855-277-8898
Call Now
Send Message

Customer Service:

  • 1-303-247-1000
    Store In Boulder, CO
  • 1-773-754-7877
    Store In Chicago, IL
  • 1-970-349-2446
    Store In Crested Butte, CO
  • 1-970-221-0544
    Store In Fort Collins, CO
  • 1-224-433-6350
    Store In Libertyville, IL
  • 1-800-253-0756
    Store In Meridian, ID
  • 1-941-274-0470
    Store In Sarasota, FL
  • 1-520-780-3473
    Store In Tucson, AZ
  • 1-772-492-6203
    Store In Vero Beach, FL

Customer Service:

help@fieldcompany.com

Jobs/ Career:

jobs@fieldcompany.com

Field Company Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Field Company Phone Number
1 (855) 277-8898
Average Calls duration
2 minutes
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Product/ service, return/ replace and activation/ cancellation
View full overview

How to Contact Field Company?

The Field Company is available on its toll-free number for customer care at 1-855-277-8898. With this Field Company customer service number, the customers are assisted with multiple issues ranging from inquiries related to product or service details to resolving account issues and requesting activation or cancellation of any of its products.
Their headquarters are at Field Wares, LLC, 53 Bridge St., Suite 410, Brooklyn, New York 11201, United States, for on-site communication. Customer service is available during business hours on weekdays, from 9:00 AM to 6:00 PM EST.

Field Company customer service offers email support. For general assistance and inquiries, you can reach their customer service team by emailing help@fieldcompany.com. If you are interested in employment opportunities, email the HR team at jobs@fieldcompany.com. Field Company email communication allows customers to detail their issues or queries and receive timely responses from the support team. Their team operates during regular business hours, addressing all customer concerns promptly and effectively.

There are a few ways to connect with the Field Company customer support team via the Field Company website. Customers can seek their queries through the website for their products, returns, warranty, affiliate and creator, corporate gifting, wholesale inquiry, cast iron care, and seasoning options. A live chat is also available using the chat icon on the bottom-right side of the page. This allows the customers to immediately connect with the agent during operational hours. If the live agents are logged off, the customers can still leave a message, and then the team will respond via email once they are back online.
In addition, email forms offer specific support needs, including general inquiries, wholesale questions, and press inquiries. This helps direct queries to the correct department for resolution. The Field Company website is, therefore, an all-inclusive resource for solving customer concerns, providing FAQs and tools for easy communication.

PissedConsumer Club

Contact Information

Field Company Website:

Field Company Help Center:

Corporate Office Address:

Field Wares, LLC
53 Bridge St., Suite 410
Brooklyn, New York 11201
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00am - 6:00pm (EST)

More contact details

Why Customers Call Field Company?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 25%
  • Product/ Service 20%
  • Return/ Replace 15%
  • Activation/ Cancellation 10%
  • Shipping and Delivery 10%
  • Request for Information 10%
  • Payments and Charges 5%
  • Account 5%

Customer Inquiries & Issues

25%
  • "Order mistakenly sent back"
  • "Lead time sales call."
  • "What is field oil…to clean and prep my new skillet for use it says to use Field oil?!?!"

Product/ Service

20%
  • "Product imformation"
  • "Burnt pan"
  • "Problem with order"

Return/ Replace

15%
  • "I need to start a return for an order I received today"
  • "Need to return it It's too heavy! Did not come with a return label."
  • "Return"

Activation/ Cancellation

10%
  • "Cancel order"
  • "Cancel order #111248"

Shipping and Delivery

10%
  • "Missing part of shipment"

Request for Information

10%
  • "Speak to a representative about buying skillets I need some help"
  • "Question about Black Friday sale"

Payments and Charges

5%
  • "Inquiring about discounts"

Account

5%
  • "Locked out of my safe"

Compare Field Company Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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