Fidelity National Home Warranty - Frustrated Customer
Fidelity National Home Warranty is a big SCAM. Filed a service request with them after my LG french door refrigerator stopped working.
The technician who came in inspected the appliance for 2 mins and went without giving any comments. The Customers service reps who were very polite while selling the warranty turned very rude when i called to check the status of the request. I was told to pay the $75 fee for the technician's visit even though he did not fix the issue nor tell us what the problem was. The fridge is only 15 months old.
I have made multiple calls so far, but haven't got any straight answer from them yet. I am thinking to file a complaint in BBB.
Reason of review: Poor customer service.
Location: Placentia, California
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