Contact FIDELITONE Customer Service

Clients can use one of the following options to contact FIDELITONE’s customer service for different purposes. Those requesting general or technical assistance can share their issues and inquiries via email at customerexperience@fidelitone.com. For media-related inquiries or to opt out of marketing emails, contact marketing@fidelitone.com during support hours. That will ensure effective responses within several hours or a day.

FIDELITONE’s headquarters is located in the United States at 1260 Karl Court, Wauconda, Illinois 60084. Customers seeking in-person assistance with complex or sensitive issues can visit this address Monday through Friday from 8:00 AM to 5:00 PM. After hearing their problem, the company agent will resolve it efficiently, ensuring an exceptional experience. If, for any reason, you are unable to arrive at the head office, consider sending a letter, as it is an equally secure method of communication.

Clients seeking online assistance with specific issues, such as order fulfilment, delivery, inbound logistics, or service parts management, can submit the form on the official website. To do so, they can visit the Get In Touch section on the Contact Us page and provide their full name, company information, job title, email address, required service, and any other details. They can also contact the business agents by phone or email during FIDELITONE’s customer service hours to report queries or complaints. For general information, head to the Knowledge Center and take advantage of the resources available 24/7.