Simply put I had two Fidelity Credit Cards, a Visa and AMEX serviced by FIA.For over 20 years I traveled using my regular AMEX Card ad my GM MasterCard.

I switched to the Fidelity branded cards for the cash back feature ad boy was it a mistake. FIA essentially demands you phone them and tell them your travel itinerary and every city you will be in ad on what specific day. And heaven help you if you travel like may people and hit more than one city a day. They lock your card ad you are declined everywhere.

Imagine how it looks to a client when their Consultant's credit card is declined for dinner! I was stranded by them and had to use my frequent stayer hotel privileges to get cash so I could buy airfare etc. I could to even rent-a-car thanks to FIA. I tried to work this out with FIA for over a year, but every week it was the same thing.

So I am back to using my GM Card (superior service) and standard AMEX. FIA sucks - period. I tis almost impossible to use there cards for travel when you switch cities frequently. Try going on a multi-state see the country trip with your family with FIA and see what happens!!!!

You pull off at a gas station and your car dis declined when 3 hours earlier i another state it worked fine!You will have to call them for early every transaction an dit takes about 15 minutes to get a hold of someone.

Review about: Credit Card Processor.

I didn't like: Their attitude.

Review #568366 is a subjective opinion of a user.

Customer service
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

Had an Experience with FIA Card Service?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

"Back on Monday, January 9, 2017, I called up my HSBC Mastercard Credit Card Company at (888) 662-4722 because I needed to get a hold of the Disputes Department regarding..." Read more
"I am writing a review for Direct Express prepaid debit for Government Benefits. I had read hundreds of dissatisfied consumers. I had unauthorized activity on my card, my claim was..." Read more
"i have used this service twice now to load funds onto my paypal prepaid mastercard. the reloadit packet clearly says immediate load to your chosen card. the first..." Read more
"I been a recent victim of credit card fraud for the following charges on the following dates: GOLD CARD FRAUD 23005: APRIL 29TH, 2016: $20,000.00 CASE NUMBER: QA62458 APRIL 24TH,..." Read more
"Sometime back I went to see urologists in Panorama City for my varicocele vein problem named the doctors name was Dr Rude Arrogance and was treated rudely by him. I..." Read more
"First of all me and my husband went to Burger King because obviously we was Hungary after a LONG day. So we go to the Drive thru, first thing she..." Read more
"My bank recently switched us all to a new credit card with cash back rewards. I approved a $50.00 statement credit and according to the Augeo Affinity Marketing site, the..." Read more
"Extraship: Cheap Courier Shipping & Parcel Delivery | Send a Package Can I pick up a package at the post office? Web Tracker is Web based shipment tracking Solution which..." Read more