Sagle, Idaho
Not resolved

Rewards are good but the customer service is not Amex direct and most of the operators are clueless.Tried to access the cash advance option and spent 3 hours on the phone with no resolution.

Very few banks will process the card and those that Amex said would do it could not get it to work. Their suggestion was to goto a casino as they process these advances None of their operators could provide a list of banks in my town that would process this.

They were searching on Google.You would think they would have that info internally.

Review about: Fia Card Service Account.

Review #769193 is a subjective opinion of a user.

Interest Rate
Product or Service Quality
Customer service
Additional Fees
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

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