FIA CARD SERVICES UNAUTHORIZED SELF PAYMENTS
Glad I am monitor my checking account often!One day I've noticed that FIA Card Services took almost $4,000 to "auto-pay" itself w/o my authorization.
The "funny" thing was that my card balance was under $2k! When calling, they first denied it was initiated by them until I've proved with an email from their system that that the last I was online was a week prior. After 4hrs on the phone, they agree "pending" investigation on whose fault was it to refund my money AFTER 3-4 BUSINESS DAYS!! Of course, I couldn't wait that long to have $4k put back in my account so I've disputed the charge with my bank, which fixed the problem same night.
What a difference. There hundreds of similar complaints on the web. It seems someone shady company is trying to make money out of customers...too many people unhappy should send a message. Where there is smoke, there is fire.
I am getting out of FIA forever.Too bad there are linked with a great companis like Fidelity and AMEX
Review about: Fia Card Services Automatic Payment Plan.
I didn't like: Customer services, Self auto payment unauthorized.
Review #670457 is a subjective opinion of a user.