Not resolved

I have been unable to close my account with this company!There is no way on their website to pay your card in full.

Only two options are (1) pay the minimum payment or (2) schedule a FIXED regular payment. WTF??? I pay my credit cards on time and in full, but this company has things rigged such that I have had to pay over $85 in late charges on a $25 balance! I had paid this card off and closed the account, only to find out by email MONTHS later there was still a balance!

No emails whatsoever prior to that time from FIA!PLEASE, RUN AS FAST AS YOU CAN AWAY FROM FIDELITY FIA CARD SERVICE!

Review about: Fidelity Investment Rewards American Express Card.

I liked: Customer service did the best they could.

I didn't like: Fia practices overall.

Review #795562 is a subjective opinion of a user.

Customer service
Diversity of Products or Services
Reason of Review / Monetary Loss Problems with payment / $85
Preferred solution Full refund

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