0 comments
Not resolved

I have been unable to close my account with this company!There is no way on their website to pay your card in full.

Only two options are (1) pay the minimum payment or (2) schedule a FIXED regular payment. WTF??? I pay my credit cards on time and in full, but this company has things rigged such that I have had to pay over $85 in late charges on a $25 balance! I had paid this card off and closed the account, only to find out by email MONTHS later there was still a balance!

No emails whatsoever prior to that time from FIA!PLEASE, RUN AS FAST AS YOU CAN AWAY FROM FIDELITY FIA CARD SERVICE!

Review about: Fidelity Investment Rewards American Express Card.

I liked: Customer service did the best they could.

I didn't like: Fia practices overall.

Review #795562 is a subjective opinion of a user.

2.0
Reliability
Customer service
Staff
Diversity of Products or Services
Website
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problems with payment / $85
Preferred solution Full refund

Had an Experience with FIA Card Service?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"There will be FOUR DOCUMENTS attached to this post. Please look at each of the documents. Where these people get this stuff is beyond me, it just keeps coming. I..." Read more
"On November 19, 2015, I purchased two First Class, round trip tickets from Boston to Rome on Alitalia using the Capital One Rewards Travel website. The tickets were purchased..." Read more
"I honestly do Not even know Why I ever bothered to sign up with them! It was definitely a Big Mistake! This company is 100% Disgusting And Totally Useless! The..." Read more
"This store along with several other stores or companies uses "Synchrony Bank" which is the new name for GE Money GE Capital Retail Money Bank GE Capital Retail Bank for..." Read more
"Delivery co cut the love seat an left at my home did not notice until they left.... I am still working on my delivery return fee. Through our local tv..." Read more
"So i wanted to start reselling spinners . At DHgate i found tre best prices with big sortiment of spinners . Even better part was free shipping for such big..." Read more
"o after being a thumbtack pro since 2013 when the company first made their initial day break, I received an email at 4 AM this morning telling me that my..." Read more
"So I received a defective RC vehicle from them a few weeks ago. Sent in a customer service ticket right away. They told me I was missing some info and..." Read more