Los Angeles, California
1 comment
Not resolved

FIA card services supervisor/manager was suppose to get back with me.They NEVER DID.

Called Fidelity with whom I got the Am. Express card from and spoke with the presidents office. They have called FIA for the past 3 days to have them respond back to me. FIA NEVER DID respond back.

Even Fidelity can't get them to call me. Sorry Fidelity, I am currently searching elsewhere. When the host company can't get Bank of America (FIA) to respond to its customers it shows how bad BofA really is.

Too bad Fidelity name is getting dragged into the mud.Leaving both.

Review about: Fia Card Service Staff.

Review #666951 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Anonymous
#1008314
Why would you waste time trying to call a "monster mega-bank"? Fire them immediately.

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