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Contact FHA Customer Service

How to Reach a Person at FHA

Verified Contact Information

Toll-Free Number:

  • 1-800-225-5342
    US Department of Housing and Urban Development
Call Now
Send Message

Customer Service:

  • 1-800-518-0099

Legal:

  • 1-916-445-1254
    The Complaint Assistance Unit of the Division of Consumer Services of the California Department of C

Customer Service:

answers@hud.gov
US Department of Housing and Urban Development
assistance@fha.com

FHA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular FHA Phone Number
1 (800) 225-5342
Average Calls duration
5 minutes
Most Popular FHA Email Address
answers@hud.gov
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
92% phone, 8% email
Common Reasons for Contact
Request for information, product/ service, payments and charges
View full overview

How to Contact FHA?

Most Popular Number:

(800) 225-5342
US Department of Housing and Urban Development
Total calls: 16 Issue resolved: 1 Last call: Nov 20, 2025

The Federal Housing Administration (FHA) can be contacted through various numbers. For toll-free inquiries concerning the US Department of Housing and Urban Development, dial the FHA phone number, 1-800-225-5342. If you have questions about FHA programs and services, the FHA customer service number is 1-800-518-0099. For legal matters, call FHA at 1-916-445-1254. You will be connected to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. These FHA contact numbers offer support on FHA-related issues, consumer complaints, and legal inquiries.

Besides the FHA phone number, customers can contact the Federal Housing Administration (FHA) through the published email addresses. For general inquiries and assistance related to FHA services, individuals can contact assistance@fha.com. Inquiries about the US Department of Housing and Urban Development (HUD) can be directed to answers@hud.gov. These email addresses help in obtaining information, seeking support, and addressing queries concerning FHA programs, services, and HUD initiatives and policies.

To access the FHA application, individuals must undergo a registration and authorization process through the FHA Connection. This entails registering and obtaining approval to utilize the system. Once approved, users receive unique FHA login credentials—a user ID and password specific to the FHA Connection. These credentials are necessary for securely accessing the FHA application and its functionalities. Applicants must adhere to the procedures tailored to their user type to obtain the FHA login details.

PissedConsumer Club

Contact Information

FHA Website:

FHA Help Center:

Corporate Office Address:

FHA.com
5850 San Felipe, Suite #500
Houston, Texas 707057
United States

Summary of FHA Customer Service Calls

22 TOTAL
CALLS
05:26 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FHA?

Request for Information Question:

  • “Check on # reinstatement”
  • “Information on purchasing a home”
  • “Need help with withdrawal of application”

Payments and Charges Question:

  • “Fraud”
  • “Down payment assistance”

Product/ Service Question:

  • “Home loan”
  • “Staus of forbearance loan”

Employment Question:

  • “Pay off”

Other Question:

  • “Housing”
  • “Florecloser of a property”
  • “Homeless”

About

Related Companies

Pennymac, Fannie Mae, Freddie Mac, HomePath, USDA

Summary

FHA is a private mortgage corporation. FHA does not operate with home loans but provides information about FHA guaranteed home loans through a privately owned website. FHA refinances mortgage and loan allows refinancing and buying a house with a low payment. FHA has a professional team of skilled counselors specializing in advising the customers as for FHA mortgage loans. Receiving the information from customers, FHA team put them in touch with mortgage issuers and / or brokers who are interested in processing such loans. The FHA complimentary pre-approvals provide you the comfort you need to shop for your home with confidence.

FHA reviews and complaints

FHA is ranked 2 out of 1159 in Loans and Mortgages category

Compare FHA Customer Service To

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