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Contact FHA Customer Service

FHA Phone Numbers and Emails

Toll-Free Number:

  • (800) 225-5342
    US Department of Housing and Urban Development
Call customer service

Customer Service:

  • (800) 518-0099

Legal:

  • (916) 445-1254
    The Complaint Assistance Unit of the Division of Consumer Services of the California Department of C
  • (800) 952-5210
    The Complaint Assistance Unit of the Division of Consumer Services of the California Department of C

FHA Emails:

Customer Service
US Department of Housing and Urban Development
Send Message
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How to Contact FHA?

Most Popular Number:

(800) 225-5342
US Department of Housing and Urban Development
Total calls: 12 Last call: Jan 14, 2025
author avatar
PissedConsumer Reporter

The Federal Housing Administration (FHA) can be contacted through various numbers. For toll-free inquiries concerning the US Department of Housing and Urban Development, dial the FHA phone number, 1-800-225-5342. If you have questions about FHA programs and services, the FHA customer service number is 1-800-518-0099. For legal matters, call FHA at 1-916-445-1254. You will be connected to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. Individuals in California can also contact the Complaint Assistance Unit at 1-800-952-5210 for further assistance. These FHA contact numbers offer support on FHA-related issues, consumer complaints, and legal inquiries.

Besides the FHA phone number, customers can contact the Federal Housing Administration (FHA) through the published email addresses. For general inquiries and assistance related to FHA services, individuals can contact assistance@fha.com. Inquiries about the US Department of Housing and Urban Development (HUD) can be directed to answers@hud.gov. These email addresses help in obtaining information, seeking support, and addressing queries concerning FHA programs, services, and HUD initiatives and policies.

To access the FHA application, individuals must undergo a registration and authorization process through the FHA Connection. This entails registering and obtaining approval to utilize the system. Once approved, users receive unique FHA login credentials—a user ID and password specific to the FHA Connection. These credentials are necessary for securely accessing the FHA application and its functionalities. Applicants must adhere to the procedures tailored to their user type to obtain the FHA login details.

FHA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call FHA is 8002255342. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Monday. The average call time is 1 minute.

  • People call FHA mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

FHA Website:

FHA Help Center:

Corporate Office Address:

FHA.com
5850 San Felipe, Suite #500
Houston, Texas 707057
United States

FHA Rating Based on 1 Reviews

Rating details

1.0
more details
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of FHA Customer Service Calls

17 TOTAL
CALLS
01:22 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FHA?

Request for Information Question:

  • “Questions on first time home buying loans”
  • “I need information on the homebuyers assistance program and selling my home”
  • “About my existing loan”

Payments and Charges Question:

  • “Fraud”
  • “Down payment assistance”

Product/ Service Question:

  • “Home loan”
  • “Staus of forbearance loan”

Employment Question:

  • “Pay off”

Other Question:

  • “Florecloser of a property”
  • “Homeless”
  • “Reasonable Accommodation Dog”

About

Related Companies

Pennymac, Fannie Mae, Freddie Mac, HomePath, USDA

Summary

FHA is a private mortgage corporation. FHA does not operate with home loans but provides information about FHA guaranteed home loans through a privately owned website. FHA refinances mortgage and loan allows refinancing and buying a house with a low payment. FHA has a professional team of skilled counselors specializing in advising the customers as for FHA mortgage loans. Receiving the information from customers, FHA team put them in touch with mortgage issuers and / or brokers who are interested in processing such loans. The FHA complimentary pre-approvals provide you the comfort you need to shop for your home with confidence.

FHA reviews and complaints

FHA is ranked 426 out of 1132 in Loans and Mortgages category

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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