Currently, the company doesn’t allow customers to contact the support team by phone. However, although there is no Ffern phone number available, buyers can address their inquiries online. The support team can answer all your questions about the available perfumes, assist you with payments and shipping, and more. If you have a review or complaint to share, please feel free to submit it online as well.
The Ffern customer service email address is help@ffern.co. The support team can provide you with detailed information about the available products, including perfumes and candles, and assist you with returns or address payment issues. If you want to cancel your Ffern subscription, send a request to goodbye@ffern.co. As an alternative to sending an email, customers can message the team on Instagram or any other social media account.
The manufacturer’s headquarters is based in England. The Ffern address is Somerset Craft Ltd., St. Michael's House, High Street, Taunton, England TA41LJ, United Kingdom. The company also has a store in London. The store address is 23 Beak Street in Soho, London. Currently, this is the only physical location, and you can visit it to check out the company’s unique limited-edition gragrances.
The Ffern store is open Monday through Saturday from 11 a.m. to 7 p.m. On Sundays, customers can visit the store between 12 p.m. and 6 p.m. Ffern support agents are typically available during normal business hours; however, their schedule may change during holidays. Store hours may also vary during the holiday season. To get more details about the holiday schedule, please contact the company directly.
