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Contact Fetch Package Customer Service

Fetch Package Phone Numbers and Emails

Customer Service Number:

  • (972) 861-2837
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Fetch Package Emails:

Customer Service
Sales/ Reservations
media@fetchpackage.com
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How to Contact Fetch Package Customer Service?

Most Popular Number:

(972) 861-2837
Total calls: 126 Issues resolved: 2 Last call: Oct 1, 2024

Fetch Package does not provide a phone number for communicating with the customer service representatives in real time. Instead, it has written ways to get in touch with a specialist. If you have some questions related to the delivery of clothes, shoes, food, ceramic tableware, or other things by the Fetch Package company, send a letter with them to the following Fetch Package email: help@fetchpackage.com. Are you a media representative who wants to discuss PR or media-related questions? Use the following company contact: media@fetchpackage.com.

If you prefer to solve all delivery-related issues via Fetch Package live chat, move the mouse cursor over “about us”, and choose “contact us” from the drop-down list. Do all these actions on the official company website. After this, click on the “contact us” yellow button in the lower right corner. Choose FAQ you want to know the answer to in Fetch Package online chat window, and you’ll receive a detailed description of the solution to your issue. If you need other help, click on “need further assistance?” Enter all necessary data in special fields and click on the “Submit” button.

The Fetch Package does not share information regarding the connection with the customer support team via the app. You can receive Fetch mobile app support as answers on FAQs the on the official company site. After going to the “Contact us” page, select “for residents” or for communities” and choose one option from the list in the “fetch mobile app support”. You’ll be directed to questions. Select those you need. If you want to get in touch to Fetch Package customer service right within the app, such an option typically is available in “Help” or “Support” section. So, check it by opening the app on your mobile gadget.

Fetch Package customer service team is ready to give you answers to all your questions during the following business hours: Monday through Friday from 8 a.m. to 10 p.m. CST. On Saturday, it operates from 9 a.m. to 6 p.m. CST, and on Sunday from 9 a.m. to 5 p.m. CST.

Fetch Package Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Fetch Package Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Fetch Package is 9728612837.

  • The longest wait times are on Monday and Tuesday, while the shortest are on Saturday. The average call time is 25 seconds.

  • Be prepared for the call as Fetch Package may ask you for the following information to identify you as a customer: email, address or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Fetch Package Website:

Fetch Package Help Center:

Corporate Office Address:

Fetch Package Inc.
1319 Rosewood Ave
Austin, Texas 78701
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 10:00pm CST

Saturday: 9:00am - 6:00pm CST

Sunday: 9:00am - 5:00pm CST

More contact details

Fetch Package Rating Based on 6 Reviews

Rating details

2.7
more details
Price Affordability
Value for money
Customer service
Tracking Tool

Rating stats

Rating trend

How Good is Fetch Package's Customer Service?

Anne Smw
Anne Smw
Feels Satisfied | Aug 19, 2024

I am pleased with their help

Read full quote
Jaleya Yfn
Jaleya Yfn
Feels Satisfied | Jun 04, 2024

I’m very please with the attention and the resolution communication that is very important

Read full quote
Mark M Yql
Mark M Yql
Feels Disappointed | Jan 30, 2024

One day your points are there something happens and they’re gone why should the world waste its time

Read full quote
Lisa K Ocf
Lisa K Ocf
Feels Satisfied | Aug 02, 2023

Need to get in my account so I can start back scan the receipt

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Jed Zva
Jed Zva
Feels Disappointed | Jul 20, 2023

Because I haven’t got my problem resolved

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Summary of Fetch Package Customer Service Calls

126 TOTAL
CALLS
00:25 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fetch Package?

Shipping and Delivery Question:

  • “, missing package”
  • “Delay in package delivery”
  • “Check delivery status”

Request for Information Question:

  • “Check on package”
  • “Would like to know why I was declined 8/8/24”
  • “Have several issues going on need to talk to a person”

Account Question:

  • “Tried cashing out and my funds went to a different account”
  • “Trying to log back into my account”
  • “Forgot password, missing package”

Cards Question:

  • “Look can't filll any out anything because don't have cards just like my rewards cards so where are they”
  • “Cant use my virtual gift card”
  • “Needs to change card details”

Employment Question:

  • “Dint get paid for the deliveries o did last nighy”
  • “Employment Verification”
  • “Employment”

Staff Question:

  • “Terrible service”
  • “Retrieve a Walmart customer service that I picked up the order”

Activation/ Cancellation Question:

  • “Cancelling insurance”
  • “Cancel Employment”

Product/ Service Question:

  • “Cut off internet”

Return/ Replace Question:

  • “Change address”

Payments and Charges Question:

  • “Don't understand why my reimbursement hasn't been paid”

Refund Question:

  • “Need refund on reward”

Other Question:

  • “It's a long story too much to write”
  • “Missing packagw”
  • “Durable medical supplies”

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