Festiva Adventure Club - Rescinded a contract
I bought a contract at Church Street Inn, and decided to rescind it when I could not verify the information given to me by the saleman. My letter was received by them within the deadline and the deadline for my refund came and went without getting my money back.
I made many calls and could not resolve the issue, so I had to get my credit card company to help get my money back. This was so unprofessional that I would recommend that you go with another vacation company.
I own with other companies and have never been treated this way by any of them. My advice is to look for another company
Reason of review: Return, Exchange or Cancellation Policy.
Location: Robbinsville, North Carolina
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Comments
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I tried to get help from my credit card company and they had already paid the company. These crooks turned it in the day we bought it.
Had tried to get out of the contract and they said I was too late. They have my money and we have never used the membership and never will.
They lied. The AG office of North Carolina has had plenty of complaints about these criminals