Contact Ferryhopper Customer Service
Ferryhopper Phone Numbers and Emails
Customer Service:
-
+30 210 220 8496
Legal:
-
+30 210 924 1453Privacy Inquiries
Ferryhopper Emails:
Ferryhopper Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ferryhopper Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ferryhopper is +30 210 220 8496. 96% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday.
People call Ferryhopper mainly because of activation/ cancellation, return/ replace and request for information.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ferryhopper Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ferryhopper is +30 210 220 8496. 96% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday.
People call Ferryhopper mainly because of activation/ cancellation, return/ replace and request for information.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Ferryhopper is contact@ferryhopper.com. 98% of customers use this email address to address their issues and concerns.
Contact Information
Ferryhopper Website:
Ferryhopper Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 6:00pm (EET)
Saturday: 10:00am - 3:00pm (EET)
Summary of Ferryhopper Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ferryhopper?
Activation/ Cancellation Question:
- “Partial cancellation that can’t be done by an AI chat bot.”
- “Cancelled ferry”
- “Tickets was cancelled dew to weather please refund me now”
Return/ Replace Question:
- “Missed ferry due to ship change and error in app”
- “Change to reservation”
- “Incorrect booking”
Request for Information Question:
- “Ferry ride confirmation”
- “Questions about my ticket”
- “Need to speak with someone”
Refund Question:
- “Refund”
- “Refund for cancellation due to weather”
- “To get my refund from the February 14 Vessel: Morocco Express 1 8:00 am Reservation: 2976076 code # 14002”
Payments and Charges Question:
- “Paid for ticket, no email”
- “Fraudulent charge”
- “False charge, refund”
Product/ Service Question:
- “Trying to book a ferry. Paid twice by mistake. No confirmation email.”
- “Problem with my Ferryhopper app”
- Bug of réservation and payment
Shipping and Delivery Question:
- “Did not receive a confirmation mail”
- “Delay”
- “Have not received my money back”
Account Question:
- “Kann mich nicht einchecken mit meinem code”
- “Reduction code”
Website/ Application Question:
- “I m getting message on WhatsApp and I don't trust”
- “Mistake of the route on the website”
Other Question:
- “Réclamation”
- “Operation today”
- “Sailling ban”
Compare Ferryhopper Customer Service To
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