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Ferryhopper Phone Numbers and Emails

Customer Service:

  • +30 210 220 8496

Legal:

  • +30 210 924 1453
    Privacy Inquiries
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Ferryhopper Emails:

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Ferryhopper Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    63% phone 37% email
  • The best phone number to call Ferryhopper is 302102208496. 96% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday.

  • People call Ferryhopper mainly because of return/ replace, activation/ cancellation and refund.

View full overview ›
PissedConsumer Club

Contact Information

Ferryhopper Website:

Ferryhopper Help Center:

Corporate Office Address:

Ferryhopper Limited By Shares
23th Kallirois Street
Athens, Attica 11743
Greece

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm (EET)

Saturday: 10:00am - 3:00pm (EET)

More contact details

Ferryhopper Rating Based on 7 Reviews

Rating details

1.2
more details
Discounts and Special Offers
Website
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Ferryhopper Customer Service Calls

118 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ferryhopper?

Return/ Replace Question:

  • “Changer la date”
  • “Booking incorrect”
  • “Change date”

Activation/ Cancellation Question:

  • “Cancel of your ferry due to strike”
  • “You sold me a ticket for a ferry that was cancelled”
  • “Cancelation”

Refund Question:

  • “Refund”
  • “Speak to someone about not receiving refund”
  • “Refunds”

Request for Information Question:

  • “Ask about reservations”
  • “Missing confirmation”
  • “No confirmatios boked tripp”

Payments and Charges Question:

  • “Billed twice”
  • “Double charge”
  • “Paid adult tickets for child”

Shipping and Delivery Question:

  • “Did not receive a confirmation mail”
  • “Delay”
  • “Have not received my money back”

Website/ Application Question:

  • “I m getting message on WhatsApp and I don't trust”
  • “Mistake of the route on the website”

Product/ Service Question:

  • “Problem with ticket, I have no time to chat”

Account Question:

  • “Reduction code”

Other Question:

  • “Cost of takig Berlingo car aigerciers to ceuta retun and 3 passengers”
  • “Missed ferry”
  • “Upgrade”

Compare Ferryhopper Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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