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Contact Ferris Mowers Customer Service

Ferris Mowers Phone Numbers and Emails

Toll-Free Number:

  • (800) 933-6175
Call customer service
Send Message

Legal:

  • (800) 444-7774

Ferris Mowers Emails:

Legal
Privacy Inquiries
accessibility@basco.com
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How to Contact Ferris Mowers?

Most Popular Number:

(800) 933-6175
Total calls: 25 Issue resolved: 1 Last call: Jul 7, 2025
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PissedConsumer Reporter

The Ferris Mowers customer service number 1-800-933-6175 is a toll-free helpline available to reach the company representatives for general queries and concerns. Users seeking to consult the legal department for relevant matters can dial 1-800-444-7774 for an efficient response between business hours. Calling the Ferris Mowers phone numbers ensures prompt responses to queries and concerns. However, it might not always be feasible to discuss issues on call. That is especially the case if the matter is sensitive or requires additional proof to be supported. Emailing the business agents or consulting the Ferris Mowers corporate office are better options.

The company has published two email addresses for users with queries and concerns. Clients consulting Ferris Mowers customer service for legal and privacy inquiries can submit a request to privacy@basco.com between business hours. Ferris Mowers' email accessibility@basco.com is available to request assistance with accessibility concerns. When emailing the business representative, customers must include all the relevant details and submit a request between business hours. After reviewing it, an agent from the customer support team will respond with a solution to their problems within a few hours or days.

The Ferris Mowers corporate office, Briggs and Stratton, LLC, is at 12301 W. Wirth Street, Wauwatosa, Wisconsin 53222, United States. The company welcomes customers with confidential and sensitive matters to arrive at the headquarters for better assistance. Ferris Mowers customer service can resolve their issues between the specified support hours. Consumers with legal queries and concerns can also reach the respective department via mail at P.O. Box 702, Wauwatosa, WI 53202-0702. Although time-consuming, sending a letter to the Ferris Mowers address will ensure safe communication and better solutions to their problems.

Ferris Mowers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Ferris Mowers is 8009336175. 93% of consumers used this number to address their issues and concerns.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Tuesday and Wednesday, while the shortest are on Friday. The average call time is 8 minutes.

  • Be prepared for the call as Ferris Mowers may ask you for the following information to identify you as a customer: email, first and last name or phone number.

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PissedConsumer Club

Contact Information

Ferris Mowers Website:

Ferris Mowers Help Center:

Corporate Office Address:

Briggs and Stratton, LLC
12301 W. Wirth Street
Wauwatosa, Wisconsin 53222
United States

Other Info (opening hours):

Mailing Address:

Legal Department

P.O. Box 702

Wauwatosa, WI 53202-0702


Additional Contact Number:

Legal, CCPA Inquiries (Toll-Free)

+1-888-914-9661, than enter PIN: 599157 (for audio message)


More contact details

Ferris Mowers Rating Based on 3 Reviews

Rating details

2.9
more details
Customer service
Product or Service Quality
Reliability
Diversity of Products or Services

Rating stats

Rating trend

How Good is Ferris Mowers's Customer Service?

Kamdon Tdr
Kamdon Tdr
Feels Neutral | May 31, 2024

Not good. Offered no help. I’m dealing with trying to get a part that’s no longer made ( Kawasaki engine). I have model number of the Ferris mower and the engine that was on the mower didn’t match what should have been in there. We bought mowers brand new. It would seem Ferris put different engines on them at the factory. So now Kawasaki no longer makes the engine. I need coils and can’t find one. It’s a discontinued item. If only Ferris had the engine that the model number said it had, there wouldn’t be an issue. My Ferris mowers have fxtoov-as17 in them. The model number states they should have fxtoov-as14. That’s where it all went south. Ferris didn’t get it right at the factory.

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Jaevon Kmn
Jaevon Kmn
Feels Disappointed | Feb 07, 2024

It was okay somewhat of a delay.
The true answer is how do I feel about the product being sold to me, I haven't figured that out yet?

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Dan D Gtk
Dan D Gtk
Feels Disappointed | Sep 06, 2023

Worst company ever, I would give them -10 if I could

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Summary of Ferris Mowers Customer Service Calls

27 TOTAL
CALLS
08:09 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ferris Mowers?

Product/ Service Question:

  • “Complaint about your dealer”
  • “Technical support”
  • “Warranty issue with Mitchell in searcy”

Request for Information Question:

  • “Information please, I'm not pissed.”

Other Question:

  • “Cheaply made part”
  • “Proper grade of oil”
  • “Trying to determine age of mower”

Compare Ferris Mowers Customer Service To

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