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Contact Ferrari North America Customer Service

Ferrari North America Phone Numbers and Emails

Customer Service Number:

  • (201) 816-2600
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Customer Service:

  • (201) 816-8916

Ferrari North America Emails:

Customer Service
toscan.bennett@ferrariusa.com
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How to Contact Ferrari North America?

Most Popular Number:

(201) 816-2600
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PissedConsumer Reporter

Ferrari North America customer service handles general queries and complaints at 1-201-816-2600 between business hours. Consumers requesting details about car categories and other technical information can use the Ferrari North America phone number 1-201-816-8916 to call or message the respective agent. These helplines are also active to learn about the company's collections for men, women, and kids. Calling the business agents is best for urgent matters requiring immediate assistance due to the prompt response it ensures.

Clients can use one of the two published emails according to the nature of their concern. The Ferrari North America contact email customerservice@owners.ferrari.com is available to reach the customer care team for inquiries and assistance. Those seeking help with technical issues can write to toscan.bennett@ferrariusa.com between customer service hours. The response to requests submitted via the Ferrari North America emails ranges between a few hours and days, making it less feasible for urgent matters. A better alternative for efficient assistance is to connect with the agents on Facebook, Instagram, LinkedIn, TikTok, Twitch, X, and YouTube. That would ensure quicker responses and an exceptional customer experience.

The Ferrari North America headquarters is in the United States at 250 Sylvan Ave, Englewood Cliffs, New Jersey 07632. Customers reluctant to share their queries and concerns online can visit this address for better assistance between business hours. The customer care team is available at the Ferrari North America address, Monday through Friday between 9:00 AM and 5:00 PM, to efficiently assist users with issues and complaints. Those seeking to consult on weekends or outside working hours can submit a request via the Ferrari North America email so the company agents can respond as soon as they are online.

Ferrari North America Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    40% phone 60% email
  • The best email to contact Ferrari North America is customerservice@owners.ferrari.com. 94% of customers use this email address to address their issues and concerns.

  • The best phone number to call Ferrari North America is 2018162600. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Tuesday.

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PissedConsumer Club

Contact Information

Corporate Office Address:

Ferrari North America, Inc.
250 Sylvan Ave
Englewood Cliffs, New Jersey 07632
United States

Ferrari North America Rating Based on 2 Reviews

Rating details

1.0
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Customer service

Rating stats

Rating trend

Summary of Ferrari North America Customer Service Calls

12 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ferrari North America?

Staff Question:

  • “Service complaint”
  • “Poor service”
  • “Service issue”

Product/ Service Question:

  • “Roma model for my 2022 Roma display case”
  • “Dealer damaged car”

Other Question:

  • “Ser”
  • “Problems with a new CPO F8”
  • “To get a built sheet on my 430, and see if there is a recall on my car.”

Compare Ferrari North America Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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