Fender Phone Numbers and Emails

Toll-Free Number:

  • (844) 202-0924
    US Toll Free
  • Total calls: 45
  • Issues resolved: 7
  • Last call:

Customer Service:

  • (480) 596-7195
    International
  • +6 128 198 1300
    Australia
  • +44 134 233 2480
    Bulgaria, Czech Republic, Poland, Slovakia, Slovenia, Croatia, Hungary and Greece
  • +3 380 090 1704
    France and Andorra
  • +49 800 180 0720
    Germany, Austria, Belgium, The Netherlands, Luxemburg and Switzerland
  • +39 023 600 3750
    Italy
  • +8 112 019 4660
    Japan
  • +462 079 5198
    Sweden, Denmark, Estonia, Finland, Greenland, Latvia, Lithuania, Norway and Faroe Islands
  • +44 333 200 8765
    UK

Headquarters:

  • (323) 210-1800
    Media Inquiries; 1575 N Gower Street, Suite 170 Los Angeles, CA 90028
  • (480) 596-9690
    Non-media inquiries; 17600 N. Perimeter Drive, Suite 100 Scottsdale, AZ 85255

Fender Emails:

Customer Service
Australia, Bulgaria, Czech Republic, Poland, Slovakia, Slovenia, Croatia, Hungary and Greece, France and Andorra, Germany, Austria, Belgium, The Netherlands, Luxemburg and Switzerland, Italy, Japan, Spain, Balearics, Canary Islands and Portugal, Sweden, Denmark, Estonia, Finland, Greenland, Latvia, Lithuania, Norway and Faroe Islands, UK
Media
Press Inquiries
Sales/ Reservations
Australia
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Fender Contact Information

Fender Website:

Fender Help Center:

Corporate Office Address:

Fender Musical Instruments Corp.
1575 N Gower Street, Suite 170
Los Angeles, California 90028
United States
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Fender Rating Based on 7 Reviews

Rating details

2.0
more details
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Location
Warranty

Rating stats

Rating trend

Summary of Fender Customer Service Calls

59 TOTAL
CALLS
01:42 AVG CALL
DURATION
41% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fender Customer Service?

Request for Information Question:

  • “Technical question regarding 59 Bassman LTD”
  • “Question about blues harps”
  • “Question about evh Wolfgang body mounted pickups”

Return/ Replace Question:

  • “Return”
  • “Need fuse replacement for 65 twin reverb reissue”

Product/ Service Question:

  • “Broken amp”
  • “Defective instrument”
  • “Fake product”

Staff Question:

  • “Customer service”

Payments and Charges Question:

  • “Payment not refunded”

Other Question:

  • “No sound through headphones on Champion 20 Amp”
  • “Find a package”
  • “Okay”

About

Fender Delivery Policy
To read more: http://shop.fender.com/en-US/fender-customer-service-store-policy-returns-and-exchanges.html#shipping
Top Fender Services

Shipping Service

Top Fender Products

Electric Guitar, Amplifier

Fender Pros and Cons

Pros: Professional, Aftermarket parts are widely available

Cons: Resting on laurels, Refuses to honor warranty, Engages in false advertising, Absolute garbage customer service

Summary

Fender is a privately-held company which specializes in manufacturing of musical instruments and amplifiers. It was founded by Clarence Leonidas Fender in 1946. The headquarters is based in Scottsdale, Arizona, United States. Fender offers the following instruments: electric guitars, bass guitars, mandolins, harmonicas, and others. The company also distributes public address equipment and misc accessories. Featured brands are Fender, Squier, Jackson, Charvel, and Gretsch. Dealers operate all over the world. Fender has a custom shop which creates limited edition guitars and amplifiers. There are service centers which offer repair services across the United States and Canada. Customer assistance is provided by email and by phone.

Fender reviews and complaints

Fender is ranked 38 out of 237 in Music stores category

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