Felt Bicycles Phone Numbers and Emails

Customer Service:

  • (949) 452-9050
  • +1 514 933 9971
    Canada Only

Felt Bicycles Emails:

General Info
Europe

Felt Bicycles Contact Information

Felt Bicycles Website:

Felt Bicycles Online Chat:

Corporate Office Address:

Felt Bicycles
30161 Avenida de las Banderas, Unit A
Rancho Santa Margarita, California 92688
United States

Other Info (opening hours):

EU HEADQUARTERS

98 Rue Louis Barran

38430 Saint-Jean-de-Moirans

Edit Business Info

Felt Bicycles Rating Based on 1 Review

Rating details

1.3
more details
Reliability
Customer service
Website

Rating stats

Rating trend

Summary of Felt Bicycles Customer Service Calls

4 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Felt Bicycles Customer Service?

Return/ Replace Question:

  • “Replacement frame”

Product/ Service Question:

  • “Broken piece”

Other Question:

  • “Parts”

About

Felt Bicycles Return Policy
When The Client receive The Client's order, please inspect all merchandise for any defects or poor workmanship. If The User of company services are not satisfied with The Client's purchase, Felt Bicycles ask that The User of Website return it in NEW, UNUSED and UNINSTALLED condition, within 30 days of receipt. If The User choose to return/exchange item(s), The Customer must pay shipping and handling charges. All returns must be packaged carefully and shipped via insured The Company Mail or ground service with freight prepaid. DO NOT SEND RETURNS BACK TO THE COMPANY C.O.D. Returns will NOT be accepted for installed items, all shorts, worn/washed clothing or closeout sale items. Customer service retains complete discretion on granting refunds or exchanges. Company's retail locations DO NOT ACCEPT Internet returns or exchanges, all Internet returns must be sent back to Felt Bicycles's' main office location. Product must be returned to the place of purchase for evaluation by the dealer.
To read more: https://feltbicycles.com/pages/returns
Felt Bicycles Warranty
NOTE: This warranty info pertains to Felt bicycles purchased in the USA only and is not intended for any other country or market. All Felt frames and forks on Felt adult bicycles and bicycle framesets (Road, Triathlon, Speed, MTB, Cruisers, Comfort), except Shot models, are warranted to be free from manufacturing defects in material and/or workmanship for the lifetime of the original owner. Shot model bicycles (Jump Shot, Straight Shot, Double Shot, Dual Shot) are warranted to be free from manufacturing defects in material and/or workmanship for two (2) years from the date of original purchase. Warranty coverage on Bosch components and batteries extends for two (2) years from the date of original purchase. Warranty coverage on bicycle components and finish (excluding tires, tubes and cables) extends for one (1) year from the date of original purchase.
To read more: https://feltbicycles.com/pages/warranty
Felt Bicycles Terms of Service
Thank The User for visiting the Felt Bicycles ("FELT") web site. In order to provide an optimal experience, Website provide Felt Bicycles's' privacy policy and copyright notice below. By visiting Felt Bicycles's' website, The User of company services are agreeing to the terms and conditions of Company's Copyright notice and Privacy Policy. If The User of Website do not agree to the terms stated herein, The Client of Felt Bicycles should not use the FELT web site. All Rights Reserved. This copyright notice applies to the entire contents of this website. All content on this website is the sole property of FELT and is protected under The Company and International copyright laws. FELT reserves all rights to the content contained herein. The content of this website or any Internet site owned, operated, licensed, or controlled by FELT may be viewed or downloaded for the user's personal, noncommercial use only.
To read more: https://feltbicycles.com/pages/terms-conditions
Felt Bicycles FAQ
That all depends on The Client's riding style, location, and whether The User of company services want to hit the road, shred the trails, race inside the velodrome, or start a two-wheeled commute. Felt bikes can take The User of company services anywhere, so start The Customer's journey here. Because every rider has a unique body type and preferred riding style, feltbicycles.com strongly recommend consulting with a professional bike fitter to determine The Client's ideal size frame and to optimize The User's bike fit and riding position. Elements such as rider height, weight, the variances between upper body and lower body lengths, limb lengths, age, and flexibility all come into play in optimizing The Customer's bike fit, and so it's a worthwhile investment to consult with a qualified, experienced professional. Note that all bike purchases completed on the Felt website are fulfilled by The Client's local, authorized Felt retailer.
To read more: https://feltbicycles.com/pages/faq
Felt Bicycles reviews and complaints

Felt Bicycles is ranked 112 out of 405 in Sport category

Edit Description
Write a review
Do you have something to say about Felt Bicycles? What happened? What can we help you with?
Submit review Don't show this popup