Felix Mobile Phone Numbers and Emails


  • +61 130 031 3386
  • +61 130 080 1956


  • +61 130 065 0410
    Opt-out of Marketing Emails
  • +61 130 078 6068
    Opt-out of Marketing Emails
Send Message

Felix Mobile Emails:

Customer Service
Mobile App
Opt-out of Marketing Emails, Opt-out of Marketing Emails
Opt-out of Marketing Emails
Is this your business?
More phone numbers and emails Less phone numbers and emails

Felix Mobile Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Felix Mobile Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Felix Mobile is 611300313386. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday.

  • People call Felix Mobile mainly because of activation/ cancellation, product/ service and cards.

View full overview ›
PissedConsumer Club

Contact Information

Felix Mobile Website:

Felix Mobile Help Center:

Corporate Office Address:

TPG Telecom Ltd.
PO Box 1113
North Sydney, New South Wales 2060

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 9:00am - 6:00pm

More contact details

Felix Mobile Rating Based on 4 Reviews

Rating details

more details
Billing Practices
Price Affordability
Customer service
Discounts and Special Offers

Rating stats

Rating trend

How Good is Felix Mobile's Customer Service?

Jacinta M Kaq
Jacinta M Kaq
Feels Disappointed | Jul 04, 2024

Good except for not being able to Speak to someone in person with the questions & concerns I have presently’

Read full quote
Sanyiah Ewf
Sanyiah Ewf
Feels Disappointed | Mar 07, 2024

i cant talk to a person which is very annoying so if someone can call me after 3 pm when i get home from work that would be great

Read full quote

Summary of Felix Mobile Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Felix Mobile?

Activation/ Cancellation Question:

  • “To activate Sim card”
  • “Activate Sim card”
  • “Cannot activate my new esim”

Product/ Service Question:

  • “My internet line most of time not working”
  • “Get my plan worked out”
  • “Network issues”

Payments and Charges Question:

  • “Payment”
  • “Check in payments- having trouble managing to get through to talk to you due to my technology experience? Been trying to just ring you for help??”
  • “Bills”

Cards Question:

  • “Sim card replasment”
  • “Cant verify my medicare card for my ID”
  • “My Sim card hasn't arrived it's been five days”

Request for Information Question:

  • “Support”
  • “Help with connection”
  • “I need to talk about the plans”

Account Question:

  • “To get my account going”
  • “Pay my account”
  • “Account inquiry”

Return/ Replace Question:

  • “I want to change my payment methods”
  • “Change my mobile data plan”
  • “I wanted to change my phone number but accidentally cancel my account”

Staff Question:

  • “Someone is using my service to spy on me please asap I need this number blocked”
  • “My service”
  • “No data service”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “SIM did not arrive so I want my 45$ refunded.”

Other Question:

  • “I wanna say hi”
  • “Just wanting to say hello”
  • “Mobile Phone MessageBank number”

Compare Felix Mobile To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Unity Wireless
854 reviews
SIMBA Telecom Singapore
361 reviews
Smart Communications
339 reviews
Write a review
Do you have something to say about Felix Mobile? What happened? What can we help you with?
Submit review Don't show this popup