Customer Inquiries & Issues
55%- "Misiidentification on differerntial hasket."
- "Had 2 right side head gasket in kit"
- "Gaskets"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Fel Pro Phone Number | 1 (800) 325-8886 |
| Average Hold Time | 00:13:28 |
| Average Calls duration | 5 minutes |
| Most Popular Fel Pro Email Address | econnect.support@federalmogul.com |
| Fel Pro Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
Hours:
Monday – Thursday: 7:30 a.m. – 4:30 p.m. (CST)
Friday: 7:30 a.m. – 4:00 p.m. (CST)
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.