Skip to content

Ask Community about FedEx

Advertisements
0 symbols (min 5)
Submit answer
kimberly c Psi
Verified Reviewer

wheres my package????

Top question

states my package was delivered, however i'v checked my camera there was no delivery and i was home all day. tracking #: 612999****863427****

0
Guest

The same thing happened to me last year. I get a notification of delivery in October but package didn't actually get delivered. Then in December it shows up

Irene Moore
Shopping Expert


As stated at fedex.com, SmartPost is a service of FedEx. If you did not receive your package, please contact the FedEx customer care team for assistance. You may reach out to them by phone at 1.800.463.3339.

View
Comment
Cancel
Cavin Nolan

FedEx driver didn't even knock and left a "missed" note. Advice?

I was sitting right by the door all day! I'm so frustrated that I have to wait another day now. Is this common for everyone?

0
Teresa S Bsf

Package never had delivered to my granddaughter for the kids and now they saying that rmight not even get a refund for my items. How can you see a package but can't find it. I know some one took my package.

Scott B Tnn

When ever I received a package from Fed-Ex they would email me with a link for feedback on the quality of delivery with 5 stars and a comment box. Last time the driver delivered the package at my neighbors gate on the outside when my instructions told the delivery person to push the package thorough a gap under my gate. I dinged them for a bad delivery, one star. My lot number is clearly on my gate yet it's like the delivery person was really illiterate. A new low for Fed-Ex.

Kaylen Aur

Exact same thing has happened to me a few times!! I am always home and was sitting right in the living room near the door. I would go out and there, stuck on the window, would be a sorry we missed you tag!! I complained to fedex each time and was assured they would report it and ot wouldn't happen again.

Paul C Yhl

Fedex sucks and AMAZON is worse. Drivers are total idiots they hire (contractors). They are like Amazon when they drop off packages then steal them. NO BACKGROUND CHECK. Amazon and FEDEX DRIVER DO NOT GIVE A CRAP ABOUT YOUR PARCEL. GOOD LUCK PUT A TRACKER INSIDE

Greg W Bqs

FexEx is terrible. I had chemo meds overnighted so I could start my chemo cycle on time. The meds were delayed and then stuck at the airport. I asked their customer "service" several times where the medicastion was and I received different answers as to why it was late several times. I managed to find out where the medication was and said I could drive to the airport and get the meds myself. However, FecEx refused and told me I had to wait for them to deliever it. I missed the start date of the cycle as a result. I never had them deliver the medication again.

Fara Eqd

Yes, it is common for FedEx to not ring the doorbell, they never ring my doorbell, but the emails tell me when it’s going to be delivered and my ring doorbell, along with Alexa will tell me that it has been delivered. You unfortunately sound like youdon’t have a ring doorbell or an Alexa account? I don’t understand why they put a missed note unless it was something that you needed to sign for? Otherwise they just drop it and leave. They are getting so good at doing that that my motion detector won’t even pick it up when they deliver an item.

William Y Gac

FedEx is the worst. I have had them tape a VA envelope to a basement window. I didn’t find it until weeks later. I always give them one star and leave them an expletive laced message about what happened. Eventually the manager called me. Helped a little. Still they screw up.

FedEx is absolutely terrible. I ordered a package that was supposed to arrive in 2 business days, paid for the quicker delivery, received it 5 days later. They said that they tried to deliver the package, but they didn't looked at all the video camera footage and they never attempted at all, nor did they leave a door tag. I have NOTHING good to say about that company.

DAVID S Zuy

FEDEX is the worst It took them 6 days to deliver a box that only had to trave 50 miles I could have gotten on my bicycle and delivered it myself

View
Comment
Cancel
Walter H Hht

Where is my payroll check

I used to work at the hub then I got transfer to another FedEx and neither office has my check

0
1 comment
Maggie Grant
Travel Expert

The information about your check is rather specific. It is better to contact Fedex customer service by toll-free number 800-463-3339

View
Comment
Cancel
Virginia H Ors

Why Fedex would leave my air condition on my front porchr

0
1 comment
Maggie Grant
Travel Expert

You should address your question to Fedex customer support by phone at 800-463-3339, by email at ftn_customercontact@ftn.fedex.com

View
Comment
Cancel
Shakira J Ezs
Verified Reviewer

How do i pick up my paycheck I’m a new hire And haven’t done Direct deposit but was told we get paid...

How do i pick up my paycheck I’m a new hire And haven’t done Direct deposit but was told we get paid on fridays.

0
0 comments
View
Be the first to comment
Cancel
Susan T Hny

How on earth do I find someone to verify a workers comp claim?

I work for a radiologist office and need to verify a workers comp claim on a patient that was injured on the job and works for FedEx. I need to verify the claim, get a claim# and mailing address.

0
0 comments
View
Be the first to comment
Cancel
Wayne S Aqx
Verified Reviewer

When will I receive my package?

I was given a specific date as to when my package would arrive(May 9,2022)& it didn’t. I’m now checking my tracking number and the date of arrival just says,pending. When will I receive my package?

0
0 comments
View
Be the first to comment
Cancel
Brittany W Bds

How long does it take for a package to get here my FedEx told me we're at today

I'm learning to know what the estimate they will be for my package that FedEx told me it was supposed to be delivered today when I talked to the man on the phone.

0
0 comments
View
Be the first to comment
Cancel
Jordan H Zmi

What is the FedEx package handler call off email?

The call-off number no longer so I would like too know the FedEx package handler email call-off they have now

0
0 comments
View
Be the first to comment
Cancel
Thomas F Qlg
Verified Reviewer

Does FedEx payroll have an email address

I'm a new hire at the FedEx ground in Broken Arrow Oklahoma I need to set up direct deposit but I'm unable to get send the online form after down loading an email address would help .

0
0 comments
View
Be the first to comment
Cancel
Sulagna D
Verified Reviewer

What is the current status of my consignment 283602****02

The custom duty for the consignment 283602****02 has been cleared on 24.09.2021, so we presume that it was cleared by the custom. Even then the status showing "Clearance in Progress" at Delhi.

We are confused about this whole process and completely in dark when this consignment will be delivered. I would like to request you to please see that the consignment is released from Delhi and delivered at the earliest.

0
0 comments
View
Be the first to comment
Cancel
Sally P Wwu
Verified Reviewer

How can I recall a package

Driver picked up a package with a voided label

0
0 comments
View
Be the first to comment
Cancel
Bethany V Sfm
Verified Reviewer

Are they able to open and repackage

I had a problem with the employee helping me to ship my order. She tried overcharging me , then to sell me a box she would cut down to fit to encompass my package.

After I offered to flip my box inside out so no writing showed, the other employee then told her to offer to put it in a larger box for free. The recipient received her item in a completely different box, NONE of my original packaging.

I'm not sure if that's legal for them to open my mail (and hers) without my consent or knowledge. I had a horrible customer service experience with their customer service line and am still waiting for 2 supervisors to call me back a week later.

0
0 comments
View
Be the first to comment
Cancel
Jamie L Gtp
Verified Reviewer

How to get a refund

I have not received my package over a month ago. I have been calling everyday since I have been getting the run around.

I have filed a claim and I haven't heard anything yet.

I just called about an hour ago to ask to speak to a manager I was placed on hold and the guy never returned. I am really upset and I don't wanna have to file a civil lawsuit to get my money or my game.

0
0 comments
View
Be the first to comment
Cancel
Kareen Nbe

Reason for delay: An NOM Letter (carta de no commercializacion) is required.

Hi, I am shipping a box of handmade dollhouse items to Mexico from Singapore. The customer bought those items from me.

Customer requested to ship using FedEx. I tracked the item and the updated tracking status is : Reason for delay: An NOM Letter (carta de no commercializacion) is required. Recommended action: Importer must provide a NOM letter. Can anyone help me to understand what this is?

Does that mean the customer who is also the importer has to provide a letter? Thanks in advance!

0
0 comments
View
Be the first to comment
Cancel

Need Advice from Real Consumers?

Ask consumers like you for honest recommendations and tips, or share your own experience to help others.

Ask community

Top Contributors

Andre L Pvo
Andre L Pvo
20 helpful comments
Scot Ybp
Scot Ybp
17 helpful comments
Harry S Rpn
Harry S Rpn
11 helpful comments
Trey P Cpr
Trey P Cpr
10 helpful comments

Community Stats

17.7K
Conversations
20.6K
Comments
93.2K
Members