FEATURE Phone Numbers and Emails

Customer Service Number:

  • (702) 463-3322
    Spring Mountain Store
Send Message

Customer Service:

  • (818) 912-6148
    Calabasas Store
  • (480) 564-1041
    Scottsdale Store
  • (702) 272-0324
    Wynn Plaza Store


Customer Service
General Info
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

FEATURE Website:

FEATURE Help Center:

Corporate Office Address:

Feature LLC
3735 Spring Mountain Rd., Suite 205
Las Vegas, Nevada 89102
United States

Other Info (opening hours):

Other Locations:

3131 S. Las Vegas Blvd.

Las Vegas, NV 89109

4751 Commons Way, Ste I,

Calabasas, CA 91302

15147 N. Scottsdale Rd., Ste 185

Scotssdale, AZ 85254

More contact details

FEATURE Rating Based on 5 Reviews

Rating details

more details
Value for money
Price Affordability
Advertised vs Delivered

Rating stats

Rating trend

How Good is FEATURE's Customer Service?

Harmani Clv
Harmani Clv
Feels Disappointed | Oct 07, 2023

Bad have not received my shoes
I did two days shipping.
Where is my shoes????

Read full quote
Lowry Lox
Lowry Lox
Feels Disappointed | Jul 07, 2023

No good

Read full quote

Summary of FEATURE Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FEATURE?

Shipping and Delivery Question:

  • “Shipping”
  • “Package missing”
  • “Missing order”

Activation/ Cancellation Question:

  • “Cancelled”
  • “Cancelation”
  • “Cancel order”

Request for Information Question:

  • “Customer support”
  • “I am trying to inquire about an order I purchase with your company”
  • “To track my order”

Return/ Replace Question:

  • “Returns”
  • “Returned package”
  • “I need to return an item.”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “I placed on order and would like to change sizes before shipped”
  • “Missing product”

Website/ Application Question:

  • “Can't locate order online to initiate an exchange”

Payments and Charges Question:

  • “Coupon”

Cards Question:

  • “Card declined”

Other Question:

  • “Dispute”
  • “My order”
  • “It's not the color I want”

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