Contact Feather and Black Customer Service

The Feather and Black email address is customerservices@featherandblack.com. For sales inquiries, email the company at sales@featherandblack.com. Media representatives with press inquiries can contact the company at press@featherandblack.com. For privacy-related issues, please send an email to privacy@featherandblack.com. For more convenience, all inquiries can be submitted via the Feather and Black website.

The Feather and Black customer service department is available on Monday from 9 a.m. to 1 p.m. and from 2 p.m. to 5 p.m. From Tuesday to Saturday, support services are provided from 9:00 a.m. to 5:00 p.m. During bank holidays, you can receive assistance from 10 a.m. to 4 p.m. The sales agents are available from 9:00 a.m. to 8:00 p.m., Monday through Friday, and from 9:00 a.m. to 5:00 p.m. on weekends.

The Feather and Black website allows clients to submit questions online. To connect with the Feather and Black customer service team, press the button in the bottom right of the screen. Then, enter the message in the pop-up window and press “Send”. The support team typically responds as soon as possible, so allow them some time to review your message and prepare an answer.