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Contact FCP Euro Customer Service

FCP Euro Phone Numbers and Emails

Toll-Free Number:

  • (877) 634-0063
    CCPA Inquiries
Call customer service
Send Message

Customer Service:

  • (860) 388-9001

FCP Euro Emails:

Customer Service
Legal
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How to Contact FCP Euro?

Most Popular Number:

(877) 634-0063
CCPA Inquiries
Total calls: 132 Issues resolved: 5 Last call: May 23, 2025
author avatar
PissedConsumer Reporter

FCP Euro customer service phone number is 877 634 0063. The telephone number allows you to ask CCPA Inquiries during the call. The line is operated by the customer care department. In case of other questions related to the services usage, call the support number 860 388 9001. The FCP Euro phone number is accessible within the operation time. This method of receiving assistance allows you to talk with the specialists, explain the situation, provide additional information and follow the instructions during the conversation.

FCP Euro email address is service@fcpeuro.com. When you have issues or concerns and want to turn to the company in the formal method, use the email address. Draft the letters, describe the case, attach screenshots or other documents and send documents. You can turn with questions related to the shipping, delivery, return and replacement. The legal issues connected to the privacy, payments, claims and complaints you can address to the legal specialists. The email of the legal department is privacy@fcpeuro.com. The FCP Euro contact team sent responses within several days.

FCP Euro address of the head office is 155 Hill Street Milford, Connecticut 06460 United States. The FCP Euro headquarters is the place where the leading specialists are taking the leading decisions. Clients can turn to the head office with suggestions, recommendations or reports to the key departments. To find the possible shopping destinations, open the site and click the Now Shipping From Both Coasts icon at the left side of the screen.

FCP Euro hours are Monday through Friday from 9 a.m. to 6 p.m. EST. During the weekends the FCP Euro customer service is not available. The schedule can vary within the national holidays. The FCP Euro live chat is available within the operation time.

FCP Euro Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • FCP Euro Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call FCP Euro is 8776340063. 70% of consumers used this number to address their issues and concerns.

  • The average hold time is from 5 to 10 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as FCP Euro may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

FCP Euro Website:

FCP Euro Help Center:

Corporate Office Address:

FCP Euro
155 Hill Street
Milford, Connecticut 06460
United States

FCP Euro Customer Service Reviews

3.5 / 5
Good
Patricia B Glm
Bad situation with EXCELLENT resolution
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I don't know if I lucked out with the best customer service rep ever (LEAH, thank you!) or if this is in keeping with their usual level of care -- but I have to give my experience the highest possible rating. I had an amazing conversation with customer service and cannot thank Leah enough for how she handled a frazzled, confused customer -- ME!

What started as a bad situation ended with a great interaction and that's how customer service SHOULD be!
All of that being said, I want to recommend that people videotape their unboxing of parts to be on the safe side. We received some used parts, but never opened the boxes, so didn't know. Upon realizing we didn't need them for repairs, we sent them back. Only for FCP Euro to discover they had been used and we were facing no refund.

It was devastating/ shocking news, especially because the parts were expensive and we are in no position to just eat the cost. We didn't know how to prove we'd never opened them. But they took the time to examine the situation and gave us the best possible customer care.

I am deeply grateful. The world needs more Leahs!

Levi P Zkd
My mistake not product
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Everything was absolutely awesome and amazing customer service was incredible and there was no actual issue with the way with the product I use the wrong sequence of installation and once I figured that out and switched up the sequencing of installation everything worked perfect

How Good is FCP Euro's Customer Service?

Melvern Tyu
Melvern Tyu
Feels Neutral | Jun 23, 2024

Placed order on 6/10– who knows where my order is. Started the 2nd order of the same parts. We will see when it arrives and when I get a refund for having to pay for something I paid 2X for. 2nd order placed on 6/21

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Ever Dfy
Ever Dfy
Feels Satisfied | Jun 05, 2024

Amazing customer service

Read full quote

Summary of FCP Euro Customer Service Calls

189 TOTAL
CALLS
01:44 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FCP Euro?

Request for Information Question:

  • “Radiator fitting question”
  • “Checking stock on part bmw 750li”
  • “Need information”

Product/ Service Question:

  • “Defective parts”
  • “Need to order a part for my vehicle”
  • “Recieved damaged alternator”

Shipping and Delivery Question:

  • “Wrong part”
  • “Wrong parts”
  • “Sent the wrong parts”

Return/ Replace Question:

  • “Change to pickup”
  • “Return”
  • “Returns”

Payments and Charges Question:

  • “Paid for the wrong order”
  • “Discount”
  • “Didn't took. My payment , cancel my order”

Refund Question:

  • “Refund”
  • “Refund status”

Account Question:

  • “Account history”

Activation/ Cancellation Question:

  • “Cancel orders”

Other Question:

  • “1986 560SL”
  • “Pissed off”
  • “Need a door handle right passenger.2022....glb 250”

Compare FCP Euro Customer Service To

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