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Contact FatFace Customer Service

FatFace Phone Numbers and Emails

Customer Service:

  • +44 330 124 0000

Media:

  • +44 203 805 4822
Send Message

FatFace Emails:

Jobs/ Career
Legal
Media
customerservices@fatface.com
prenquiries@fatface.com
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FatFace Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • FatFace Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    61% phone 39% email
  • The best phone number to call FatFace is 443301240000. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Monday, while the shortest are on Saturday.

  • People call FatFace mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›

How to Contact FatFace?

How to Contact FatFace?

In case of emergency, the FatFace customer service number is +44-330-124-0000. All issues regarding orders, returns, or customer inquiries can be directed to their customer support team through this FatFace phone number during working hours. For media matters, you can also refer to them at +44-203-805-4822.

FatFace customer service provides several avenues for contact per your query type if you feel comfortable contacting them through email. The primary FatFace Email for consultancy is fatface@headlandconsultancy.com. prenquiries@fatface.com is for general customer service inquiries. Customers can forward their recruitment inquiries to recruitment@fatface.com if they want to learn about potential work opportunities with them. Email your inquiries about compliance issues to compliance@fatface.com. Media inquiries should be directed to FatFace's email at fatface@headlandconsultancy.com.

The FatFace headquarters is at FatFace Limited, Unit 3 Ridgway, Havant, Hampshire PO9 1QJ, United Kingdom. It is where FatFace has its corporate headquarters in the UK. This is where the company's main functions in operations, management, and administration are carried out.

If you need assistance, it is best to contact the FatFace customer service of the company during these hours for prompt response. They have been assigned the operating hours of Mondays to Fridays from 08:30 AM to 05:00 PM, Saturdays from 9:00 AM to 05:00 PM, and Sundays from 10:00 AM to 03:00 PM.

If you want to speak to FatFace through live chat, visit the FatFace website. You should go to the Contact Us page to find the chat icon and start your chat. After that, a chatbot will come to life, and you can ask for a live agent to help further if needed. This is a convenient way to get real-time support for your queries.

PissedConsumer Club

Contact Information

FatFace Website:

FatFace Help Center:

Corporate Office Address:

FatFace Limited
Unit 3 Ridgway
Havant, Hampshire PO9 1QJ
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 5:00pm

Saturday: 9:00am - 5:00pm

Sunday: 10:00am - 3:00pm

More contact details

FatFace Rating Based on 2 Reviews

Rating details

1.8
more details
Warranty
Advertised vs Delivered
Value for money
Customer service

Rating stats

Rating trend

Summary of FatFace Customer Service Calls

11 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FatFace?

Return/ Replace Question:

  • “A return”
  • “Starting a return”

Request for Information Question:

  • “Want to know if my gift card is still good”
  • “Enquiry”

Product/ Service Question:

  • “Have been refused for a faulty exchange as no receipt”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Package shipped wrong address”

Other Question:

  • “Re an order”
  • “Check order”
  • “Alarm going off in wimborne branch”

Compare FatFace Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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