To reach out to the online store of products for outdoor use, dial the following Fatboy phone number: +1-972-304-6020. It is specifically designed to connect with the customer support manager regarding requesting more details about lamps to lounge seating, decorative bowls, pillows, or other design and comfort products from the online catalogue. You can also use it for inquiries about new or existing orders, delivery issues, and general questions about the company. Have your order details, the product name, and all your questions prepared when using the mentioned Fatboy contact to expedite the communication process.
If you prefer to resolve your inquiries in writing rather than by phone because of the necessity to attach product photos or screenshots with the issue, contact the Fatboy customer service specialist via info@fatboyusa.com. The online store also provides specific emails you may need. For order status, reach out to the dedicated specialist at orders@fatboyusa.com. Direct marketing inquiries to marketing@fatboyusa.com. To resolve the inquiry related to trade accounts, use the following Fatboy email: tradepartner@fatboyusa.com.
Visit the Fatboy headquarters for official purposes in the state of Texas at 875 West Sandy Lake Road, Suite #100, Coppell, Texas 75019, United States. Before you go to the main office, contact the company representative to agree on the exact time of your visit. Also, we recommend that you plot a detailed route from your location to the Fatboy address on the map to avoid getting lost.
Fatboy's hours for customer service are not mentioned on the company’s website. However, you can contact the online store during standard times in the United States, namely between 9 a.m. and 5 p.m. on weekdays. Alternatively, you can find out the exact schedule by emailing info@fatboyusa.com.
To connect with the online store representative online via the Fatboy website, navigate to the “Contact Us” page from the bottom menu. There, you’ll see email hyperlinks. Choose one of them that you need to resolve your inquiry, and click on it. If you prefer to resolve your inquiry via a Fatboy chat, visit the “Product FAQ” page and click on the appropriate round button in the lower-left corner.
