FasTrak Phone Numbers and Emails

Toll-Free Number:

  • (877) 229-8655

Customer Service:

  • (415) 486-8655
    From outside the US

Careers:

  • (415) 778-5297
    Director of Administrative Services and Equal Opportunity Employment Officer

Legal Department:

  • (415) 778-6700
    Privacy Officer

Media:

  • (415) 778-6757
    MTC Public Information Office

FasTrak Emails:

Complaints/ Feedback
Deputy Executive Director, Operations
General Info
Jobs/ Career
Legal
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

FasTrak Contact Information

FasTrak Website:

FasTrak Help Center:

Corporate Office Address:

FasTrak
375 Beale St
San Francisco, California 94105
United States

Other Info (opening hours):

Mailing Address:

General inquiries

PO Box 26926

San Francisco, CA 94126


License plate and one-time payment accounts

PO Box 26898

San Francisco, CA 94126


To respond to an invoice

PO Box 26879

San Francisco, CA 94126


To pay or contest a violation

PO Box 26925

San Francisco, CA 94126


Hours:

Monday - Friday: 8:30 am - 5 pm

Fax:

+1 (415) 974 6356

FasTrak Rating Based on 8 Reviews

Rating details

1.5
more details
Billing Practices
Customer service
Additional Fees
Level of Comfort

Rating stats

Rating trend

Summary of FasTrak Customer Service Calls

42 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FasTrak Customer Service?

Request for Information Question:

  • “Question about my watch”
  • “Inquiry”
  • “Question about my card”

Staff Question:

  • “Rude customers representative”
  • “Two time I got service the my watch in 1year you people are not maintain record off customer it very bed I need to spoke to service center”

Payments and Charges Question:

  • “Billing”
  • “INVALID CHARGES”

Employment Question:

  • “W2s”

Website/ Application Question:

  • “Website sucks”

Account Question:

  • “My Account number”

Other Question:

  • “Need to receive an invoice to pay”
  • “Employee misconduct”
  • “Support”

About

FasTrak Pros and Cons

Cons: Need to teach accounts receivable how to log payments

FasTrak reviews and complaints

FasTrak is ranked 55 out of 242 in Transport category

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