Skip to content
Write review For Business
  • Login

Contact Fastenal Customer Service

Fastenal Phone Numbers and Emails

Toll-Free Number:

  • (877) 507-7555
Call customer service
Send Message

Customer Service:

  • (844) 265-2658
    Cardinal Fastener

Business Customer Service:

  • (507) 494-6333
    Insurance
  • (507) 453-8981
    Management System and Communication

Headquarters:

  • (507) 454-5374

Jobs/ Career:

  • (844) 562-7365

Sales/ Reservations:

  • (507) 453-8063
    Corporate Fleet Office

Fastenal Emails:

Accessibility
Business Customer Service
California Proposition 65, Conflict Minerals, Free Trade Agreement Certifications, Insurance, Management System and Communication, Material Declarations, REACH and RoHS
Customer Service
Product support division
Headquarters
Board of Directors
Jobs/ Career
Legal
Privacy Inquiries
Sales/ Reservations
Cardinal Fastener, Corporate Fleet Office, International Sales Support
Technical Support
Website Support
Is this your business?

How to Contact Fastenal?

Most Popular Number:

(877) 507-7555
Total calls: 24 Last call: May 1, 2025
author avatar
PissedConsumer Reporter

Fastenal customer service handles general queries and concerns via the toll-free number 1-877-507-7555 between business hours. Those seeking to relay their issues and complaints to the business representative can reach the customer service department at 1-844-265-2658. For insurance queries, 1-507-494-6333 is the Fastenal phone number. Clients intending to relay management system and communication concerns can use 1-507-453-8981 to call or message. The number 1-507-454-5374 is active. Contact the Fastenal corporate office with queries and concerns. Customers consulting for jobs or career-related inquiries can reach the relevant agent at 1-844-562-7365. Lastly, 1-507-453-8063 is the helpline to contact the corporate fleet office for sales and reservations. For efficient assistance, contact the agents between customer service hours.

Multiple emails are available to reach the customer care team for different matters. Those consulting for accessibility issues can write to onlineaccessibility@fastenal.com. Users reaching the business customer service team for general queries and concerns can email onlineaccessibility@fastenal.com between office hours. The Fastenal email conflictminerals@fastenal.com is for conflict minerals. Clients requesting free trade agreement certifications can email ftacertificates@fastenal.com for efficient responses. For queries and concerns regarding insurance, suppliercompliance@fastenal.com is the email address. To consult Fastenal customer service for management system and communication, submit a request to sccomplianceleads@fastenal.com. The email materialdeclarations@fastenal.com is for material declarations. To request assistance with concerns regarding the product support division, write to productsupport@fastenal.com. Customers can also submit similar requests to finditall@fastenal.com between business hours. Users reaching the board of directors at the Fastenal corporate office can email bod@fastenal.com for efficient assistance. For jobs and career-related inquiries, careers@fastenal.com is the email address. Clients with legal and privacy concerns can reach the respective agent at data_privacy@fastenal.com. The email sales@cardinalfastener.com is for sales and reservations. To contact the corporate fleet office for queries and concerns, submit a request to fleet@fastenal.com. Lastly, webhelp@fastenal.com is the email for website and technical support.

The Fastenal Company is located in the United States at 2001 Theurer Blvd, Winona, Minnesota, 55987. Visiting the Fastenal address is best for critical and sensitive matters that are difficult to address online. A detailed discussion with the customer care team ensures better and longer-term solutions to client concerns. Those unable to arrive at the Fastenal corporate office can also send a letter to ensure safe communication and better assistance. Although time-consuming, that is a better alternative to online consultation for confidential matters.

For online consultation, click Contact Us on the Fastenal website's homepage. That will direct you to a new page with several emails for the company branches and departments in different geographical regions. Clients can use the most relevant to reach the respective agent for help. Another option is to click Customer Support on the homepage to request online assistance with orders, payments, balances, and account management. The website also features the Order Templates Help option that can direct users to a list of saved products they might want to reorder. That helps them quickly pick products to reorder, create multiple templates for orders based on different factors, and save the preferred ones for easy access. However, like the Fastenal application, one must be a registered user on the platform to use this feature.

Fastenal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Fastenal is 8775077555. 89% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday.

  • People call Fastenal mainly because of employment, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Fastenal Website:

Fastenal Help Center:

Corporate Office Address:

Fastenal Company
2001 Theurer Blvd
Winona, Minnesota 55987
United States

Fastenal Rating Based on 1 Reviews

Rating details

1.0
more details
Customer service
Website

Rating stats

Rating trend

Summary of Fastenal Customer Service Calls

27 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fastenal?

Employment Question:

  • “Payroll”
  • “Paycheck”
  • “Driven job”

Shipping and Delivery Question:

  • “Wrong shipping address”
  • “Missing items from my order”
  • “Wrong parts”

Product/ Service Question:

  • “Order product”
  • “Need a product that is not online”
  • “Wedsboltscpurchase”

Request for Information Question:

  • “Check on my application”

Website/ Application Question:

  • “I am having trouble getting into my ADP app to see my check stub”

Activation/ Cancellation Question:

  • “Cancel an order”

Other Question:

  • “Saled”
  • “HR”
  • “Your guvking kidding right”

Compare Fastenal Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Fastenal? What happened? What can we help you with?
Submit review Don't show this popup