Contact Fastenal Customer Service

Multiple emails are available to reach the customer care team for different matters. Those consulting for accessibility issues can write to onlineaccessibility@fastenal.com. Users reaching the business customer service team for general queries and concerns can email onlineaccessibility@fastenal.com between office hours. The Fastenal email conflictminerals@fastenal.com is for conflict minerals. Clients requesting free trade agreement certifications can email ftacertificates@fastenal.com for efficient responses. For queries and concerns regarding insurance, suppliercompliance@fastenal.com is the email address. To consult Fastenal customer service for management system and communication, submit a request to sccomplianceleads@fastenal.com. The email materialdeclarations@fastenal.com is for material declarations. To request assistance with concerns regarding the product support division, write to productsupport@fastenal.com. Customers can also submit similar requests to finditall@fastenal.com between business hours. Users reaching the board of directors at the Fastenal corporate office can email bod@fastenal.com for efficient assistance. For jobs and career-related inquiries, careers@fastenal.com is the email address. Clients with legal and privacy concerns can reach the respective agent at data_privacy@fastenal.com. The email sales@cardinalfastener.com is for sales and reservations. To contact the corporate fleet office for queries and concerns, submit a request to fleet@fastenal.com. Lastly, webhelp@fastenal.com is the email for website and technical support.

The Fastenal Company is located in the United States at 2001 Theurer Blvd, Winona, Minnesota, 55987. Visiting the Fastenal address is best for critical and sensitive matters that are difficult to address online. A detailed discussion with the customer care team ensures better and longer-term solutions to client concerns. Those unable to arrive at the Fastenal corporate office can also send a letter to ensure safe communication and better assistance. Although time-consuming, that is a better alternative to online consultation for confidential matters.

For online consultation, click Contact Us on the Fastenal website's homepage. That will direct you to a new page with several emails for the company branches and departments in different geographical regions. Clients can use the most relevant to reach the respective agent for help. Another option is to click Customer Support on the homepage to request online assistance with orders, payments, balances, and account management. The website also features the Order Templates Help option that can direct users to a list of saved products they might want to reorder. That helps them quickly pick products to reorder, create multiple templates for orders based on different factors, and save the preferred ones for easy access. However, like the Fastenal application, one must be a registered user on the platform to use this feature.