Fast Fix Eye Glasses Repair Review from Canyon Country, California
Update added by user May 02, 2016
The Store Owner stepped in an did the right thing. She was very nice and I will use them again if the need arises. I would recommend them.
Update added by user May 01, 2016
The owner at this location stated if I left a negative review she would consider it blackmail. Really?
Original review posted by user Apr 30, 2016
I paid $48.00 for an emergency repair on my eye glasses as I was going on a cruise. Fast Fix in Valencia, CA removed the left arm from my prescription eye glasses then welded the arm in a machine. They reattached the arm and i paid them $48.00. I was able to view the complete repair from the viewing window.
As I was walking onto the ship the arm fell off as the screw they had reattached to the repaired area fell off.
I had to use the end of a toothpick and scotch tape to secure my glasses.
The Valencia Town Center Mall location was very rude when I called them after I returned and said they would sell me a new screw for $6.00.
My only resort seems to be that I file a claim with Visa and leave a yelp review and the BBB
More Review Details
|Product or Service Quality|
|Advertised vs Delivered|
|Discounts and Special Offers|
|Exchange, Refund and Cancellation Policy|
|Value for money|
What I liked
What I disliked
- Repair failed and ruined my trip
- Owner of shop
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