Contact FashionPass Customer Service
How to Reach a Person at FashionPass
Verified Contact Information
Customer Service Number:
-
1-323-815-7020Text
FashionPass Emails:
Customer Service
Jobs/ Career
Media
Press Inquiries
FashionPass Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular FashionPass Phone Number
1 (323) 815-7020
Average Calls duration
1 minute
Most Popular FashionPass Email Address
hello@fashionpass.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
92% phone, 8% email
Common Reasons for Contact
Activation/ cancellation, payments and charges
Call Volume by Day
View full overview ›
FashionPass Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular FashionPass Phone Number | 1 (323) 815-7020 |
| Average Calls duration | 1 minute |
| Most Popular FashionPass Email Address | hello@fashionpass.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Activation/ cancellation, payments and charges |
Call Volume by Day
Contact Information
FashionPass Website:
Corporate Office Address:
FashionPass, Inc.
15020 S Figueroa Street
Gardena,
California
90064
United States
Other Info (opening hours):
Hours:
Customer Service
Monday - Saturday: 8:00am - 4:00pm PST
Chat
Monday - Friday: 10:00am - 3:00pm PST
Summary of FashionPass Customer Service Calls
60
TOTAL
CALLS
CALLS
00:39
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FashionPass?
Payments and Charges Question:
- “CHARGED HUNDREDS OF DOLLARS IN ERROR AND WON't REFUND”
- “They charged me”
- “Charges”
Shipping and Delivery Question:
- “Delayed order”
- “Missing package”
- “Order not received”
Activation/ Cancellation Question:
- “Canceling membership”
- “Cancel membership”
- “Tried to cancel membership got charged again”
Account Question:
- “Membership”
Return/ Replace Question:
- “Return”
- “Return question”
- “Return on final new sale item for different size”
Request for Information Question:
- “Need help with new sign up cancel”
- “The verification email says sent but it is not. I put in my payment info on Saturday and still have no email. The text did get sent and I verified it”
- “First time customer questions !”
Refund Question:
- “REFUND”
Product/ Service Question:
- YOUR COMPLETE LACK OF ACTION ON URGENT ERROR MADE BY YOU
- “Damaged item”
Cards Question:
- “My card has been compromised”
Staff Question:
- “Customer service”
Other Question:
- “Test”
- “Email”
- “Subscroptio”
Compare FashionPass Customer Service To
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FashionPass