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Contact FashionPass Customer Service

FashionPass Phone Numbers and Emails

Customer Service Number:

  • (323) 815-7020
    Text
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FashionPass Emails:

Customer Service
Jobs/ Career
Media
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FashionPass Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call FashionPass is 3238157020.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 29 seconds.

  • People call FashionPass mainly because of return/ replace, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

FashionPass Website:

Corporate Office Address:

FashionPass, Inc.
15020 S Figueroa Street
Gardena, California 90064
United States

Other Info (opening hours):

Hours:

Customer Service

Monday - Saturday: 8:00am - 4:00pm PST


Chat

Monday - Friday: 10:00am - 3:00pm PST

More contact details

FashionPass Rating Based on 2 Reviews

Rating details

2.0
more details
Exchange, Refund and Cancellation Policy
Price Affordability
Location
Diversity of Products or Services

Rating stats

Rating trend

Summary of FashionPass Customer Service Calls

30 TOTAL
CALLS
00:29 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FashionPass?

Payments and Charges Question:

  • “Charge”
  • “Fraudulent charge”
  • “My items didn’t arrive and they are still charging me”

Shipping and Delivery Question:

  • “FedEx tracking”
  • “Missing order”
  • “PackAge hasn't updated”

Refund Question:

  • “REFUND”

Return/ Replace Question:

  • “Return question”
  • “Return on final new sale item for different size”
  • “Need you to email a copy of a label that I return online”

Activation/ Cancellation Question:

  • “Cancelling order”
  • “Cancelled but was still charged”

Request for Information Question:

  • “First time customer questions !”
  • “I need help with my membership”

Account Question:

  • “Membership”

Other Question:

  • “Subscroptio”
  • “My orders late”
  • “Didn’t receive my last order”

Compare FashionPass Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Nuuly
stars-rating-fill
2.9 out of 5
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