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FashionPass Phone Numbers and Emails

Customer Service Number:

  • (323) 815-7020
    Text
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FashionPass Emails:

Customer Service
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FashionPass Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call FashionPass is 3238157020.

  • The longest wait times are on Friday, while the shortest are on Tuesday and Saturday. The average call time is 1 minute.

  • People call FashionPass mainly because of return/ replace, payments and charges.

View full overview ›
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Contact Information

FashionPass Website:

Corporate Office Address:

FashionPass, Inc.
15020 S Figueroa Street
Gardena, California 90064
United States

Other Info (opening hours):

Hours:

Customer Service

Monday - Saturday: 8:00am - 4:00pm PST


Chat

Monday - Friday: 10:00am - 3:00pm PST

More contact details

FashionPass Rating Based on 1 Review

Rating details

1.0
more details
Website
Location
Exchange, Refund and Cancellation Policy
Discounts and Special Offers

Rating stats

Rating trend

Summary of FashionPass Customer Service Calls

11 TOTAL
CALLS
00:35 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FashionPass?

Shipping and Delivery Question:

  • “PackAge hasn't updated”
  • “Stolen package”
  • “Have not received order”

Payments and Charges Question:

  • “Overcharged”
  • “You have billed my bank account 5 times over the last 4 months. I didn't authorize you to bill me. Can you please have someone call me to resolve this issue. Otherwise I'll have to contact me bank and have them issue 5 chargebacks.”
  • “Discuss charges”

Return/ Replace Question:

  • “Return on final new sale item for different size”
  • “Need you to email a copy of a label that I return online”

Request for Information Question:

  • “I need help with my membership”

Refund Question:

  • “REFUND”

Other Question:

  • “Took money”
  • “To buy rented dress”
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