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Contact Farrow Ball Customer Service

How to Reach a Person at Farrow Ball

Verified Contact Information

Customer Service:

  • +44 120 287 6141

Technical Support:

  • +44 120 285 0240
Send Message

Customer Service:

deliveryandreturns@farrow-ball.com
Returns
customerservices@farrow-ball.com

General Info:

sales@farrow-ball.com

Legal:

data.protection@farrow-ball.com
Privacy Inquiries

Media:

press@farrow-ball.com
Press Inquiries

How to Contact Farrow Ball?

How to Contact Farrow Ball?

The online store for paints, wallpaper, and other home decor products offers real-time communication with the customer support manager at the following Farrow Ball phone number: +44 (120) 287-6141. This toll-free line is dedicated to requesting general colour or product advice, placing an order online, and general inquiries. For technical support, call +44 (120) 285-0240. To receive a detailed and meaningful resolution, share the product name, your order number, and any other relevant information with the customer care manager immediately when you call.

The company provides several Farrow Ball email addresses so that you can resolve various inquiries more personally. If you need colour or general advice, answers to order questions, or resolving sales matters, use sales@farrow-ball.com. Is your inquiry related to delivery or returns? Send your message to deliveryandreturns@farrow-ball.com. For technical advice, connect with the dedicated manager at customerservices@farrow-ball.com. Media requests are processed at press@farrow-ball.com. To resolve data protection matters, use the following Farrow Ball contact: data.protection@farrow-ball.com.

The Farrow Ball office operates on different schedules depending on the telephone line. Customer support is provided Monday through Friday from 8:30 a.m. to 5:30 p.m., from 8 a.m. to 1 p.m. on Saturday, and from 9 a.m. to 1 p.m. during bank holidays. The technical support line is open Monday through Friday from 8:30 a.m. to 5:30 p.m. and from 9 a.m. to 1 p.m. during bank holidays. All mentioned hours are based on the GMT zone.

You can contact the Farrow & Ball customer service team online using one of the available methods, depending on your preferences. Want to connect with a virtual assistant in real time to ask your question and receive the answer immediately? Use an online chat option accessible as a message icon in the lower-right corner of the company’s home page. To use an alternative support, click on one of the telephone numbers on the “Contact us” page. If you prefer to send your questions directly to the dedicated manager, follow the email hyperlink on the same page.

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Contact Information

Farrow Ball Website:

Farrow Ball Help Center:

Corporate Office Address:

Farrow and Ball Ltd.
Uddens Estate
Wimborne, Dorset BH21 7NL
United Kingdom

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:30am - 5:30pm GMT

Saturday: 8:00am - 1:00pm GMT


Technical Support Hours:

Monday - Friday: 8:30am - 5:30pm GMT

More contact details

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