Contact Farmers Customer Service

If you feel more comfortable conversing via email, Farmers have come up with several email options for different purposes. Inquiries relating to general customer service should be directed to Farmers email at farmersclub@farmers.co.nz. For inquiries about promotions, rewards, and cashback offers, the address to write to would be Farmers email at corporategiftcards@farmers.co.nz. Inquiries about work can be sent to careers@farmers.co.nz. If you have any legal issues, particularly regarding privacy, you are welcome to contact Farmers email at privacyofficer@farmers.co.nz. For any inquiries about the media, please write to social@farmers.co.nz.

If you wish to reach Farmers through online media, kindly visit the Farmers website and tap the tab "Contact Us" in this section. You may lodge your request through a form addressing different topics, including order payments, products, fetching return labels, gift cards, finance cards, and general inquiries.
This portion of the Farmers website also leads to frequently asked questions (FAQs) regarding common questions that usually require immediate answers. Farmers customer service is also quite active on social media platforms such as Facebook, Instagram, Pinterest, and, of course, YouTube. Follow them to get their latest news and updates or questions and feedback.

This Farmers phone number is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM. The helpline is closed on Sundays. The Farmers customer support team is available only from 9:00 AM to 5:30 PM on public holidays, except on Good Friday, Easter Sunday, and Christmas Day, when it is closed. The Adjust works on ANZAC Day from 1:00 PM to 6:00 PM.