FanShield Phone Numbers and Emails

Toll-Free Number:

  • (844) 849-4827

FanShield Email:

Legal
Privacy Inquiries
Send Message
Is this your business?
PissedConsumer Club

Contact Information

FanShield Website:

FanShield Help Center:

Corporate Office Address:

FanShield, LLC
3424 Via Oporto #204
Newport Beach, California 92663
United States

FanShield Rating Based on 31 Reviews

Rating details

1.3
more details
Value for money
Customer service
Exchange, Refund and Cancellation Policy
Additional Fees

Rating stats

Rating trend

How Good is FanShield's Customer Service?

Antwaun Rbe
Antwaun Rbe
Feels Disappointed | May 20, 2023

Imposible to communicate and imposible to write as It changes all you write

Read full quote
Ahad Uuk
Ahad Uuk
Feels Satisfied | Feb 09, 2023

They were prompt to issue a refund once my paperwork was in order. Within 24 hours

Read full quote

Summary of FanShield Customer Service Calls

124 TOTAL
CALLS
04:36 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FanShield?

Refund Question:

  • “Refund”
  • “File a refund for six flags”
  • “Refund denied”

Request for Information Question:

  • “Need to talk bout claim”
  • “Question about my claim”
  • “Confirming all necessary documentation”

Product/ Service Question:

  • “I have a withdrawal from you guys on in my bank for $9.50 how am I related to this situation and I would like to have my money back”
  • “Insurance”
  • “I want to purchase insurance for event”

Activation/ Cancellation Question:

  • “Deactivated tickets”
  • “Cancel and refund”
  • “I am trying to cancel some tickets that I have insurance on”

Payments and Charges Question:

  • “To pay my fan shield deposit”
  • “Unauthorized charge”
  • “Charged incorectly. do not want ticket insurance.”

Staff Question:

  • “Customer service”
  • “Rude customer service/unhelpful”

Cards Question:

  • “Money taken from my card”

Shipping and Delivery Question:

  • “Never received email to down load my tickets i purchased”

Other Question:

  • “Claim”
  • “About our protection plan”
  • “To notify customers that are ONLY looking to make a hotel reservation, MAKE SURE you are making that reservation with the hotel DIRECTLY!”

Compare FanShield To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Asurion image
2610 reviews
1.4
GEICO image
2109 reviews
1.9
Allstate image
1430 reviews
1.7
Write a review
Do you have something to say about FanShield? What happened? What can we help you with?
Submit review Don't show this popup