Contact FanShield Customer Service
FanShield Phone Numbers and Emails
Toll-Free Number:
-
(844) 849-4827
FanShield Email:
Legal
Privacy Inquiries
Contact Information
FanShield Website:
FanShield Help Center:
Corporate Office Address:
FanShield, LLC
3424 Via Oporto #204
Newport Beach,
California
92663
United States
How Good is FanShield's Customer Service?
Summary of FanShield Customer Service Calls
124
TOTAL
CALLS
CALLS
04:36
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FanShield?
Refund Question:
- “Refund”
- “File a refund for six flags”
- “Refund denied”
Request for Information Question:
- “Need to talk bout claim”
- “Question about my claim”
- “Confirming all necessary documentation”
Product/ Service Question:
- “I have a withdrawal from you guys on in my bank for $9.50 how am I related to this situation and I would like to have my money back”
- “Insurance”
- “I want to purchase insurance for event”
Activation/ Cancellation Question:
- “Deactivated tickets”
- “Cancel and refund”
- “I am trying to cancel some tickets that I have insurance on”
Payments and Charges Question:
- “To pay my fan shield deposit”
- “Unauthorized charge”
- “Charged incorectly. do not want ticket insurance.”
Staff Question:
- “Customer service”
- “Rude customer service/unhelpful”
Cards Question:
- “Money taken from my card”
Shipping and Delivery Question:
- “Never received email to down load my tickets i purchased”
Other Question:
- “Claim”
- “About our protection plan”
- “To notify customers that are ONLY looking to make a hotel reservation, MAKE SURE you are making that reservation with the hotel DIRECTLY!”
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FanShield