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Contact Fannie May Customer Service

Fannie May Phone Numbers and Emails

Toll-Free Number:

  • (800) 333-3629
Call customer service
Send Message

Legal:

  • (800) 688-3552
    DMCA Inquiries
  • (732) 764-9300
    DMCA Inquiries

Sales/ Reservations:

  • (800) 444-3629
    Business Gifts
  • (800) 321-0444 ext 119
    Chocolate Tours

Fannie May Emails:

Customer Service
Fundraising/ Donations
Sales/ Reservations
Business Gifts
Is this your business?
More phone numbers and emails Less phone numbers and emails

Fannie May Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Fannie May Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call Fannie May is 8003333629. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • People call Fannie May mainly because of request for information, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Fannie May Website:

Fannie May Help Center:

Corporate Office Address:

Fannie May Confection Brands, Inc.
5353 Lauby Rd
North Canton, Ohio 44720
United States

Fax:

+1 (888) 599-3629

Fannie May Rating Based on 7 Reviews

Rating details

2.6
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Value for money

Rating stats

Rating trend

Summary of Fannie May Customer Service Calls

56 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fannie May?

Shipping and Delivery Question:

  • “Wrong address”
  • “Wrong order”
  • “Buy candy to be shipped direct”

Request for Information Question:

  • “Question about how to use gift cards online”
  • “Find out about a certain candy”
  • “? About an online order”

Product/ Service Question:

  • “Product information”
  • “DAMAGED PRODUCT”

Payments and Charges Question:

  • “Fraud”

Staff Question:

  • “Disrespectful service from employee.”

Account Question:

  • “Blocked on account”

Employment Question:

  • “Former employee”

Cards Question:

  • “Trying to place an online order usimg a gift card”

Other Question:

  • “Maple cteams”
  • “Home”
  • “Place an order”

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