Fannie May Phone Numbers and Emails

Toll-Free Number:

  • (800) 333-3629


  • (800) 688-3552
    DMCA Inquiries
  • (732) 764-9300
    DMCA Inquiries

Sales/ Reservations:

  • (800) 444-3629
    Business Gifts
  • (800) 321-0444 ext 119
    Chocolate Tours

Fannie May Emails:

Customer Service
Fundraising/ Donations
Sales/ Reservations
Business Gifts
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Fannie May Contact Information

Fannie May Website:

Fannie May Help Center:

Corporate Office Address:

Fannie May Confection Brands, Inc.
5353 Lauby Rd
North Canton, Ohio 44720
United States


+1 (888) 599-3629
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Fannie May Rating Based on 2 Reviews

Rating details

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Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

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Rating trend

Summary of Fannie May Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fannie May Customer Service?

Shipping and Delivery Question:

  • “Never received order!!!!!!”
  • “Never rec package I pd for2 day delivery”

Employment Question:

  • “Former employee”

Cards Question:

  • “Trying to place an online order usimg a gift card”

Product/ Service Question:


Other Question:

  • “Make an order”
  • “Discolored candy”
  • “I received a gift, but one box is missing.”


Fannie May Return Policy
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Fannie May Delivery Policy
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Fannie May Terms of Service
FANNIE MAY CONFECTIONS BRANDS, INC. The Client's access to and use of the Sites are subject to the following terms of use ("Terms of Use"). By accessing or using the Sites, The User of Website agree to be bound by these Terms of Use and to comply with all applicable laws. If The Client of Fannie May do not agree to these Terms of Use, without limitation or qualification, The User may not use the Site. Fannie May may revise these Terms of Use at any time by updating this posting. All revisions to these Terms of Use are effective immediately when The Company post them and apply to use of the Sites thereafter. The Customer are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use to which The User of Website are bound. In addition, certain of the Sites may contain additional terms that govern particular features or offers (such as sweepstakes) ("Program Terms").
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Fannie May Privacy Policy
FANNIE MAY CONFECTIONS BRANDS, INC. This Privacy Policy does not apply to the websites and practices of Ferrero U.S.A., Inc., or other Ferrero subsidiaries, affiliates, and brands. Fannie May collect certain personally identifiable information about The Client of Fannie May (i.e., information which may identify The User of company services in some way; such as The Client's age, gender, birthdate, name, address, telephone number, email address, payment information, and/or username) through a Site when The Client voluntarily submit it. may request that The User of Website submit information in certain instances, such as when The Client make a purchase, submit comments or questions, request information, participate in a promotion, contest or sweepstakes or utilize other features or functions of a Site. This information may include, but is not limited to, The Client's IP host address, internet browser type, personal computer settings, and the number, duration, and character of page visits.
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Fannie May FAQ
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Fannie May Pros and Cons

Pros: Taste

Cons: Customer service

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Fannie May reviews and complaints

Fannie May is ranked 334 out of 1210 in Food Manufacturers category

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