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Contact Famous Amos Customer Service

How to Reach a Person at Famous Amos

Verified Contact Information

Toll-Free Number:

  • 1-800-323-1768
Call customer service
Send Message

Customer Service:

  • 1-800-358-1971
    Product Inquiries

Headquarters:

  • 1-708-366-0500

Legal:

  • 1-732-584-4700

Famous Amos Emails:

General Info
Legal
Canada, CCPA Inquiries
Media
Press Inquiries
procurementcapabilities@ferrarausa.com
Procurement Capabilities
eric.zagorski@ferrarausa.com
Training program
webservices@ferrarausa.com
Privacy Inquiries

Famous Amos Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Famous Amos Phone Number
1 (800) 323-1768
Average Calls duration
1 minute
Most Popular Famous Amos Email Address
talktous@ferrarausa.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
79% phone, 21% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Famous Amos?

Most Popular Number:

(800) 323-1768
Total calls: 20 Last call: Apr 6, 2026

Famous Amos provides separate contacts, each of which is for solving certain matters. If you need customer support for product inquiries, call (800) 358-1971. To get in touch with the company headquarters, dial (708) 366-0500.

If you cannot reach the Famous Amos manager by phone, use a written way of communication by sending a letter to the following email: privacy.canada@ferrero.com. It is designed to report accessibility problems on the official company website and ask about privacy policy.

Send the correspondence to Famous Amos headquarters at Ferrara Candy Company PO Box 152 Wilkes Barre, Pennsylvania 18703, United States. If you need to know where the Ferrara Candy company is located, write down its address: 1 Tower Lane #2700, Oakbrook Terrace, IL 60181.

The Famous Amos team for residents of the U.S. and Puerto Rico regions operates during the following business hours: Monday through Friday from 8:30 a.m. to 5 p.m. ET. If you are a Canadian resident, apply to the company between 8:300 a.m. and 5 p.m. EST.

By visiting the Famous Amos official website, scroll down the main page and follow the “Contact Us” hyperlink at the bottom menu. Click on the “Contact Us” button in the block you are interested in. In any case, you’ll be directed to a separate page with Famous Amos contacts. Choose the request type on the left and fill out a contact form.

PissedConsumer Club

Contact Information

Famous Amos Website:

Famous Amos Help Center:

Corporate Office Address:

Ferrara Candy Company
PO Box 152
Wilkes Barre, Pennsylvania 18703
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am – 10:00pm (EST)


Locations:

Corporate Office

Old Post Office

404 W. Harrison St.

Suite 650

Chicago, IL 60607

Ferrara Candy Company

1 Tower Lane #2700,

Oakbrook Terrace, IL 60181

More contact details

Summary of Famous Amos Customer Service Calls

27 TOTAL
CALLS
00:41 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Famous Amos?

Product/ Service Question:

  • “Quality question”
  • “Complaint about cookies”
  • “Customer complaint”

Request for Information Question:

  • “Where can i find oatmeal raisins cookies”
  • “Ask a question”
  • “Can I remove green chewing gum from my white carpet?”

Shipping and Delivery Question:

  • “Lunch box size bags of cookies from Sam’s Club that are sealed but are empty of only have 1/2 of cookie.”
  • “Never received promised coupons”

Payments and Charges Question:

  • “Yes I bought some front fries they're in the summer there and they were green inside I was a nice customer I didn't make a big thing out of it took it back to the store and I called your Famous Amos hotline and they sent me two coupons one for free I”

Other Question:

  • “Not 30 bags of cookies in my box”
  • “Missing bags of cookies in the box of 10 pack”
  • “Pissed”

Compare Famous Amos Customer Service To

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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