Contact Famous Amos Customer Service
How to Reach a Person at Famous Amos
Toll-Free Number:
-
1-800-323-1768
Customer Service:
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1-800-358-1971Product Inquiries
Headquarters:
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1-708-366-0500
Legal:
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1-732-584-4700
Famous Amos Emails:
Famous Amos Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Famous Amos Phone Number | 1 (800) 323-1768 |
| Average Calls duration | 1 minute |
| Most Popular Famous Amos Email Address | talktous@ferrarausa.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 79% phone, 21% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
Contact Information
Famous Amos Website:
Famous Amos Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am – 10:00pm (EST)
Locations:
Corporate Office
Old Post Office
404 W. Harrison St.
Suite 650
Chicago, IL 60607
Ferrara Candy Company
1 Tower Lane #2700,
Oakbrook Terrace, IL 60181
Summary of Famous Amos Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Famous Amos?
Product/ Service Question:
- “Quality question”
- “Complaint about cookies”
- “Customer complaint”
Request for Information Question:
- “Where can i find oatmeal raisins cookies”
- “Ask a question”
- “Can I remove green chewing gum from my white carpet?”
Shipping and Delivery Question:
- “Lunch box size bags of cookies from Sam’s Club that are sealed but are empty of only have 1/2 of cookie.”
- “Never received promised coupons”
Payments and Charges Question:
- “Yes I bought some front fries they're in the summer there and they were green inside I was a nice customer I didn't make a big thing out of it took it back to the store and I called your Famous Amos hotline and they sent me two coupons one for free I”
Other Question:
- “Not 30 bags of cookies in my box”
- “Missing bags of cookies in the box of 10 pack”
- “Pissed”
Compare Famous Amos Customer Service To
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