FamilySearch Phone Numbers and Emails

Toll-Free Number:

  • (866) 406-1830
    USA/Canada
Call customer service
Send Message

Legal:

  • (801) 240-3959
    Copyright Infringement Inquiries
  • (800) 453-3860
    Copyright Infringement Inquiries

FamilySearch Emails:

Customer Service
North America
Legal
Copyright Infringement Inquiries
Media
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FamilySearch Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    69% phone 31% email
  • The best phone number to call FamilySearch is 8664061830. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Thursday, while the shortest are on Saturday and Sunday.

  • People call FamilySearch mainly because of account, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

FamilySearch Website:

FamilySearch Help Center:

Corporate Office Address:

FamilySearch
15 E. South Temple St.
Salt Lake City, Utah 84150
United States

Fax:

+1(801) 240-1187

FamilySearch Rating Based on 9 Reviews

Rating details

2.6
more details
Customer service
Product or Service Quality
Reliability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of FamilySearch Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FamilySearch?

Account Question:

  • “Help with my dad and mom's account. My father cannot access family search. I am jere at their home”
  • “Can not sign in”
  • “Cannot sign in or create account”

Request for Information Question:

  • “Need help with indexing”
  • “Need help navagatibg to the tree I built”
  • “Need help getting into Family Search account.”

Shipping and Delivery Question:

  • “Missing order”

Other Question:

  • “Google play family location”
  • “Email”
  • “Lost names and fan”

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