Skip to content

Contact Family Security Credit Union Customer Service

How to Reach a Person at Family Security Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-239-5515
Call customer service
Send Message

Customer Service:

  • 1-256-340-2030
    24/7 Automated System
  • 1-800-239-5515 ext 2037
    Mortgage Department
  • 1-800-239-5515 ext 2042
    Mortgage Department
  • 1-256-340-2037
    Mortgage Department
  • 1-256-340-2042
    Mortgage Department
  • 1-256-340-2000

Report Fraud:

  • 1-888-918-7313
    Visa Credit Card (PSCU Fraud Monitoring)
  • 1-800-622-1361
    Visa Debit Card (Star Fraud Monitoring)

Family Security Credit Union Emails:

Customer Service
Scholarships
Fundraising/ Donations
Jobs/ Career

How to Contact Family Security Credit Union?

Most Popular Number:

(800) 239-5515

The Family Security Credit Union phone number, where you can connect with a customer support manager of the financial institution, is (256) 340-2000. The mentioned line is suitable for general inquiries. If you wish to connect to the member support team for free, use the following alternative: (800) 239-5515. To connect to a super-teller, call (256) 340-2030. Additional Family Security Credit Union contacts that may be needed for you are available on the “Contact us” page.

The Family Security Credit Union email address for written support is contact.us@myfscu.com. This channel of communication is suitable for general inquiries and member assistance. For scholarship inquiries, connect with a dedicated manager at scholarships@myfscu.com. If you need to discuss fundraising or donations with a dedicated specialist, email marketing@myfscu.com. Are you considering joining the company team? Send your CV and cover letter to resume@myfscu.com.

The Family Security Credit Union headquarters is based in the United States at 2204 Family Security Place, SW, Decatur, Alabama 35603. This facility serves as the administrative center for the credit union’s operations. While most member services are handled online, by phone, or at branch locations, the headquarters address is useful for official correspondence.

Family Security Credit Union hours, when member support is provided, are Monday through Thursday from 7:30 a.m. to 5 p.m. CST, Friday from 7:30 a.m. to 6 p.m. CST, and Saturday from 9 a.m. to 1 p.m. CST. Regarding the automated system, it is available 24/7. If you use an email as a way of communication, be prepared to wait for a response within 24–48 hours.

Family Security Credit Union customer service is provided online in several ways. To use them, go to the official company website, navigate to the top menu, and follow the “Contact us” hyperlink. On the page that opens, click on the telephone number or email hyperlink to communicate with a dedicated specialist regarding your inquiries directly.

PissedConsumer Club

Contact Information

Family Security Credit Union Website:

Family Security Credit Union Help Center:

Corporate Office Address:

Family Security Credit Union
2204 Family Security Place, SW
Decatur, Alabama 35603
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 7:30am - 5:00pm CST

Friday: 7:30am - 6:00pm CST

Saturday: 9:00am - 1:00pm CST

More contact details

Summary of Family Security Credit Union Customer Service Calls

1 TOTAL
CALL
00:18 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Family Security Credit Union?

Account Question:

  • “Need to unlock debit card”

Compare Family Security Credit Union Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Family Security Credit Union? What happened? What can we help you with?
Submit review Don't show this popup