Family Leisure/ Asahi pool wont warrant failure of 2.5 year old pool

2 of 4 Family Leisure reviews

I woke up and found my pool had lost 18 inches of water overnight.I found a rusted hole at the very bottom where the sand cove it with water rushing out where the hole in the metal gave way and the liner ripped.

I called Familly Leisure Little Rock, seller and installer. After a week of no response I called again. I was told that it would not be warranted unless the pool wall was a total collapse from top to bottom. Unable to get any response from manufacturer ASAHI either.

I guess I'm out $3600 after seeing other complains for same problems, I dont want another one either.

This review is a subjective opinion of a user.
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More Review Details

Value for money
Customer service
Product or Service Quality
Price Affordability

  • What I liked
      No items
  • What I disliked
    • Lack of warranty coverage

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Asahi Pool Wall
Review category
Furniture and Decor
review #958374

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2 of 4 Family Leisure reviews

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