Contact Family Express Customer Service
Family Express Phone Numbers and Emails
General Info:
-
(219) 462-0144
Family Express Emails:
Family Express Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Family Express is 2194620144.
The longest wait times are on Thursday and Wednesday, while the shortest are on Sunday.
People call Family Express mainly because of account, refund and staff.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Family Express is 2194620144.
The longest wait times are on Thursday and Wednesday, while the shortest are on Sunday.
People call Family Express mainly because of account, refund and staff.
The best email to contact Family Express is info@familyexpress.com. 75% of customers use this email address to address their issues and concerns.
Contact Information
Family Express Website:
Family Express Help Center:
Corporate Office Address:
Summary of Family Express Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Family Express?
Account Question:
- “Account problems”
- “Forgot info”
- “It's not letting me login”
Refund Question:
- “Refund from car wash”
- “I purchased a car wash through the mobile app and when I went to Scan the QR code it would not scan. So I had to purchase another car wash through the kiosk. So I need my first purchase through the app refunded back to me.”
Staff Question:
- Very rude, disrespectful employees to a handicap customer!
- “Rude employee”
Cards Question:
- “Failure to load my card”
- “Need to reset my email on my Family Express card”
Other Question:
- “Regular pop in diet slots”
- “Trouble with the app”
- “Issues at store. 7073 west Washington, Indianapolis”
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