Contact FaithGateway Customer Service
FaithGateway Phone Numbers and Emails
Toll-Free Number:
-
(800) 834-7828
FaithGateway Emails:
FaithGateway Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
FaithGateway Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call FaithGateway is (800) 834-7828.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Friday. The average call time is 4 minutes.
Be prepared for the call as FaithGateway may ask you for the following information to identify you as a customer: phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
FaithGateway Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call FaithGateway is (800) 834-7828.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Friday. The average call time is 4 minutes.
Be prepared for the call as FaithGateway may ask you for the following information to identify you as a customer: phone number or first and last name.
People call FaithGateway mainly because of return/ replace, product/ service, shipping and delivery.
23% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact FaithGateway is privacy-canada@harpercollins.com. 100% of customers use this email address to address their issues and concerns.
How to Contact FaithGateway?
Most Popular Number:
| Total calls: 46 | Issues resolved: 5 | Last call: Dec 18, 2025 |
Contact Information
FaithGateway Website:
FaithGateway Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Bay Adelaide Centre, East Tower
22 Adelaide St. W, 41st Floor
Toronto, ON M5H 4E3
Canada
Summary of FaithGateway Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call FaithGateway?
Shipping and Delivery Question:
- “I messaged this company about missing items from my order and haven’t received a response.”
- “Package didn't arrive”
- “Never received my book I ordered”
Return/ Replace Question:
- “Change shipping address in order made this afternoon”
- “Return”
- “Change order”
Product/ Service Question:
- “Access videos”
- “Can’t access John video sessions”
- “Unable to make purchases”
Request for Information Question:
- “Check on order delivery date”
- “Want to find out a question”
- “Check on order”
Cards Question:
- “Wrong card number used on my order”
- “An order placed on card I did not make FG767478”
Activation/ Cancellation Question:
- “I ordered the wrong book just now and I need to cancel”
Payments and Charges Question:
- “Charged twice for an order I didn't purchase anything”
Other Question:
- “Ordered 4 books have received 2 want to make sure I’m getting the other 2 I ordered”
- “One book I ordered I’mWaiting for”
- “Book i ordered”
Compare FaithGateway Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
