I ordered a $159.99 Lazy Lagoon float for my four sons several days before leaving for our lakeside vacation. With the wonderful 3-5 day shipping we would definitely receive it in time. Instead we were shipped a $19.99 life line rescue line. I called regarding the company's error and 10 days, 14 calls and a vacation later I have 4 very disappointed sons and a rescue life line that cost me $159.99.
Steer clear of this company and spread the word.
Worst online purchase experience I've ever experienced.
I hope to save others the agony of dealing with this company.
More Review Details
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Wrong item shipped and terrible customer service
- Reason of review:
- Order processing issue, CUSTOMER SERVICE
- Preferred solution:
- The item I ordered delivered to me by 9/4 which will be 13 DAYS after item ordered.
- Monetary loss:
- Product or service
- Lazy Lagoon
- Review category
- Appliances and Electronics
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