Factory Direct Canada Phone Numbers and Emails

Toll-Free Number:

  • (866) 907-7788

General Info:

  • +1 705 797 0361
    Barrie, ON, Canada
  • +1 905 796 7788
    Brampton, ON, Canada
  • +1 226 250 3034
    Brantford, ON, Canada
  • +1 519 629 0282
    Cambridge, ON, Canada
  • +1 905 574 6655
    Hamilton, ON, Canada
  • +1 519 772 3284
    Kitchener, ON, Canada
  • +1 519 963 1046
    London, ON, Canada
  • +1 905 363 0286
    Mississauga North, ON, Canada
  • +1 905 361 0788
    Mississauga, ON, Canada
  • +1 613 688 0616
    Nepean, ON, Canada
  • +1 905 853 9804
    Newmarket, ON, Canada
  • +1 905 358 1708
    Niagara Falls, ON, Canada
  • +1 647 258 0440
    North York, ON, Canada
  • +1 905 436 0200
    Oshawa, ON, Canada
  • +1 613 688 0126
    Ottawa, ON, Canada
  • +1 416 644 5326
    Rexdale, ON, Canada
  • +1 416 759 7788
    Scarborough, ON, Canada
  • +1 289 371 1020
    Vaughan, ON, Canada
  • +1 519 946 0283
    Windsor, ON, Canada
  • +1 905 660 5030
    Woodbridge, ON, Canada

Factory Direct Canada Emails:

General Info
Barrie, Brampton, Brantford, Hamilton, Kitchener, London, Mississauga, Mississauga North, Nepean, Newmarket, Niagara Falls, North York, Oshawa, Rexdale, Scarborough, Vaughan, Windsor, Woodbridge
cambridge@factorydirect.ca
Cambridge
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Factory Direct Canada Contact Information

Factory Direct Canada Website:

Factory Direct Canada Help Center:

Corporate Office Address:

Rlogistics Limited Partnership
501 Applewood Crescent
Concord, Ontario L4K 4J3
Canada

Other Info (opening hours):

Additional Addresses:


400 Bayfield Street,

Barrie, Ontario,

Canada, L4M 5A1


2 Kennedy Road South,

Brampton, Ontario,

Canada, L6W 3E1


603 Colborne St,

Brantford, Ontario,

Canada, N3S 7S8


425 Hespeler Rd,

Cambridge, Ontario,

Canada, N1R6J2


1151 Upper James St,

Hamilton, Ontario,

Canada, L9C 3B2


1138 Victoria St N,

Kitchener, Ontario,

Canada, N2B 3C9


765 Exeter Road,

London, Ontario,

Canada, N6E 1L3


1310 Dundas St E,

Mississauga, Ontario,

Canada, L4Y 2C5


6435 Erin Mills Pkwy,

Mississauga, Ontario,

Canada, L5N 3P3


1651 Merivale Rd,

Nepean, Ontario,

Canada, K2G 3K2


130 Davis Drive,

Newmarket, Ontario,

Canada, L3Y 2N1


7190 Morrison Street,

Niagara Falls, Ontario,

Canada, L2E 7K5

Factory Direct Canada Rating Based on 5 Reviews

Rating details

1.7
more details
Customer service
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Factory Direct Canada Customer Service Calls

53 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Factory Direct Canada Customer Service?

Activation/ Cancellation Question:

  • “Cancel order”
  • “To cancel order”
  • “Cancel a order”

Product/ Service Question:

  • “Broken stuff”
  • “Product is defective”
  • “Log broken in heater you just shipped arruved today need repkacement”

Shipping and Delivery Question:

  • “Shipment”
  • “Tv delivered wAs defective”
  • “Delivery”

Return/ Replace Question:

  • “I want return”
  • “Bought computer tower on May 2, 2021.Now having to replace it, part not working in tower”

Cards Question:

  • “Used card”

Staff Question:

  • “Customer service”

Employment Question:

  • “Factory job apply Canada”

Account Question:

  • “Set up wholesale account”

Payments and Charges Question:

  • “Charge on my card”

Other Question:

  • “Online order”
  • “Getting screws for my laptop desk”
  • “Revive my I pad”

About

Factory Direct Canada Pros and Cons

Pros: Online purchase, Cashier was very proactive in his approach of the situation

Cons: Poor product and customer service, Managers attitude for their mistake and blaming customers

Factory Direct Canada reviews and complaints

Factory Direct Canada is ranked 275 out of 854 in Gadgets and Accessories category

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