I purchased a prom dress here for my daughter it was received earlier than expected and thank goodness for that.We had chosen to do custom measurements vs choosing a dress size.
I submitted the measurements that we obtained professionally locally. The dress was way off on the measurements ie... I ordered 45 bust the dress is only 36-38 at most. Really this is unacceptable.
So a week before prom I am now scrambling to find a dress for her that fits and can be altered within the time frame.
I have contacted them regarding the error and I have not heard back from them after they requested photos of the error and I submitted them.
More Review Details
- Monetary loss:
- Product or service
- Prom Dress
- Review category
- Footwear and Clothing