Bowling Green, Ohio

I used to work there, you can call 1-800-584-4150...the voice prompter answers.."thank you for calling Vision Care Holdings.." it will give a dial by name directory if you need one. Call there everyday. This is not a published #. HAHA

Also, the reason people were not getting glasses or contacts recently is because EGW was not paying their bills!!!!! They were not paying vendors for lenses/frames/contacts and they were not being shipped anything! We had to lie to customers and tell them their lenses were on "backorder"...I stopped working there about 4 months ago so this explains everyones complaints.

It is a crappy place to work, you can charge the customer whatever price you want, it is sort of like being a used car salesman. There is no such thing as "scratch" or "UV" coating...they charge for it and nothing is applied. Such a joke...stay away!

Review #149881 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Eyeglass World?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

This post is no longer valid!!!Eyeglass World was purchased by National Vision before this post was placed in 2009.

These practices are no longer in place, and should not be considered when looking for a place to purchase glasses/contacts.National Vision has worked very hard to remove these practices, and holds customer service very high in the mission statement and code of excellence.

Lori A Stout

I paid for glasses in the Savannah location and was rushed thru the process by a sales person that seemed to only want to leave as soon as possible - I have tried and tried to wear the glasses, both pairs that I paid over 300.00 dollars for and both give me headaches not to mention my eyes are constantly trying to focus - I want to know how I go about returning these useless glasses and get my money back - I feel I received cut rate service because it was near close and everyone was rushing to get me out - I will expect a return email to address these concerns -


So glad I found this page because I was about to go there for eye exam and glasses... Thanks for saving me the trouble!

former employee

The Original Poster is a ***.Anyone who wanted the corporate number got it simply by asking.

Sales people could *NOT* charge what they wanted, although they *COULD* simply not offer any discounts. There *IS* most definitely a UV coating for CR-39 lenses, and it was applied to every pair that paid for it. (FYI, do not buy UV coating for polycarbonate, mid/high index, transition or polarized lenses. It is inherent in those lenses).

Do *NOT* pay for a scratch coating as you'll get just as much scratch protection by *** on the lenses.

The scratch coating used (at least when I worked there) was total ***.*DO* pay for a scratch warranty (if you want).

Eyeglass World

Optical retailer National Vision Inc.acquired the Eyeglass World chain from Vision Care Holdings LLC, in early 2009.

New ownership and management do not tolerate any illicit practices by any of our associates or doctors and take immediate action in addressing and eliminating the situation with our zero tolerance policy.

We value our customers and the service that they receive.Please contact our Customer Service department at 800.637.3597 to further address your concerns.


I use to work there as well...and yes, there are too many shady things to list...such as selling expired weekly disposable contacts as yearly conventional lens!One thing that stands out the most was a patient that had a plano RX and the store manager wanted the Doctor to write them a +0.25 RX just so they could sell them glasses!

She told the Doctor "It wont hurt them"! I was so proud of the Doctor when he refused!

He was pretty irate and left there soon after.Stay away from EGW...their only objective is to sell, sell, sell, and they have no regard for the patients.

Eyeglass World has been sold t

Their customer service corporate number is


I worked their too and yeah there is too much to explain---Thank you for the number I didnt feel like calling and talking to the management that treated me like *** to get corporates number about my vacation pay that I will inquire and get paid for.


I worked there too....we were told to charge the customer prices based on how they looked....the company was selling expired contact lenses when I worked there and doing other shady stuff...too much to list here

You May Also Like

Pink Sugar XO owner Jessica Zamarron Arrested for accepting stolen credit cards! Pink Sugar XO "Jessica Zamarron of Pink Sugar XO arrested for using stolen credit cards obtained by mail thieves Aret and Frances Frangulyan. They pilfered over 759 credit card statements in their..." Read more Brad Metcalf (Chrome Cards LLC) - Sports Card Scammer & Abusive Nut Chrome Cards "Sports Card dealer BRAD METCALF, owner of Chrome Cards LLC is an unethical crook, scammer and liar who is also extremely crude, combustible and combative and should be avoided at..." Read more Scentsy - DON'T get taken by the "Join us and start your own business for $99!" Scentsy "I live in the same city as Scentsy headquarters, in Meridian Idaho. I have 5 big complaints as a Scentsy consultant. 1. The people who work at Scentsy treat me..." Read more Saladmaster - Fake positive Reviews by Dealers ( Disgusting Food ) Saladmaster "as you can see, there are many many negative reviews about salad master. A cook ware that can cost up to $3,500.00 . It's a Sham when dealers on top..." Read more Fire Fly Hoverboard - Totally Ripped Off Son Has No Christmas Present Fire Fly Hoverboard "Here is my story, I had purchased a Lamborghini 8 Houverboard from firefly, for a Christmas present for my son, after using it for only 10 days it started beeping..." Read more My Name Is Dori, I'm a Real Person that Encountered a Life Saving Treatment! Yes The Holistic Sanctuary saves lives, I know They Saved my Son! The Holistic Sanctuary "My name is Dori, I am a parent of a son that was cured by Johnny and his staff! This place is the real deal. Johnny the Healer and the..." Read more CONSUMER ALERT: Roca Labs, Don Juravin and Gastric Bypass Alternative unveil new invention called the "Magic Night" pill Roca Labs "Consumers should be very, very careful when dealing with important health issues like weight control and seeking real medical professionals versus quack internet sales guys like Don Juravin a.k.a. (..." Read more Protuninglab - Faulty product, but customer liable for restocking/return fees Protuninglab "HID-02-AZ-B306-PBC-RFV-4D-A HID Xenon + 05-08 BMW E90 3 Series CCFL Angel Eye Projector Headlights - Black I purchased the above item and paid the additional money for the warning cancelers. Once..." Read more