I HATE Eyebuydirect.com !!!!! ARRRRRRRRGH
I *really* hate these guys. They are the WORST!
Earlier this year I got my eyes checked by a new optometrist because my doctor that I had for years had just recently died. I sent this prescription into EyeBuyDirect with my new glasses order from them. The glasses came back so far off they were completely unusable. I spent a couple hours with the optometrist so I was pretty pissed when I got my new glasses and they were completely wrong.
So I found another optometrist that comes highly recommended. I brought my original script from the first doctor to him along with the new glasses and told him the situation. He spent 3 hours going over my eyes with a fine tooth comb getting my prescription perfect. Since it was different from the first doctor's script I decided to give EyeBuyDirect the benefit of the doubt and bought two new pairs from them with the new script.
I just got them and they SUCK! The PD is completely off so only one eye focuses at a time in the mid-range (Progressive/Transitions). Even worse....the two pairs are different!!!! These idiots do not know how to properly grind progressive lenses with an offset PD (2 numbers not the same).
I've now spent almost $500 with these butt heads and I still don't have new glasses. I HATE EYEBUYDIRECT!
Reason of review: Order processing issue.
Preferred solution: Full refund.
Location: Longwood, Florida
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I have the same freaking experience!!!! Damn it
Yep. They suck.
They're jerking me around with my order placed a week ago because they didn't believe my PD. Now they don't have the frames I bought in stock anymore, and I'm trying to get a refund. They want me to pick a new pair of frames!
It's THEIR fault! Haha
Go to a real optician. Problem solved