Eyebuydirect - Glasses broke

6 of 112 Eyebuydirect reviews

As i was sitting at my table, i went to take my glasses off to shower and as i proceeded to take them off the left side just snapped off.I use these glasses to do every day tasks and need these to see what i am doing.

My order number is 11331799. It was the left side arm as I call it. The plastic piece that holds the left arm screw broke and is unable to be repaired easily. I am a returning customer and was very pleased with the glasses and would like to have them replaced.

What do you say I need to do.

Please contact me asap.thank you.

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  • What I liked
    • Quality
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  • What I disliked
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Reason of review:
broken
Preferred solution:
replacement
Monetary loss:
$158
Product or service
1X Chillingpl5364
Review category
Eye and Ear Care
review #932662

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Had the same issue 1 Yes 1
6 of 112 Eyebuydirect reviews
Anonymous

Jan 16 #1271562 Newark, New Jersey, United States

The same exact thing happened to me. The left side of my glasses snapped, due to the plastic piece that holds the screw snapping. I noticed the arm was made crooked as well, which didn't help. Then, after a couple of months, the same thing happened to the right side. Just last night, the bottom of the left lens open and the lens fell out.

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Anonymous

Oct 10, 2016 #1225026 Longwood, Florida, United States

Hey that sounds familiar. Almost like the two pairs that I have that both left sides holding my lenses snapped off for no reason in less the three months. Anyways I'm never buying from these people again. I had a pair of glasses I was given from school that lasted me 4 years while these crappy made glasses cannot outlive free glasses I used to have

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