The published phone number for Extensis HR customer service is the toll-free number (888) 473-6398. Customer service agents can assist or advise on various subjects, including portal login support, employee onboarding, benefit open enrollment, and plan comparison. They can also assist with employee benefit election reviews and discussions regarding qualifying life events. You can also request help with payroll matters and paid time off (PTO) inquiries. Customer service is available Monday through Friday from 8 AM to 6 PM EST.
Extensis HR’s ESC specializes in providing all levels of support to employees and can be contacted via Extensis HR email addresses. All emails received are attended to, and an agent will come back to you within 2 to 3 working days. For mobile app inquiries, email developer@extensisgroup.com. Privacy inquiries can be emailed to marketing@extensishr.com. For general customer service, email employee@extensishr.com.
For unresolved matters, you can request an appointment with a representative at headquarters for a person-to-person discussion. People who can’t visit the office are welcome to prepare a detailed letter about their concern and mail it to headquarters. Someone will come back to you as soon as possible. Extensis HR headquarters is at the same address as the corporate office, which is located at Extensis Group LLC, 900 Route 9 N, Woodbridge, New Jersey 07095, United States.
There are many ways to contact the support team online via the Extensis HR website. Go to the website to explore the possibilities. As Extensis HR’s ESC specializes in providing all levels of support to employees, it is, apart from the email facility, available via hotline and live chat. Live chat is available on the Customer Support page of the website. Use the employee portal to access your HR information through the HRCloud portal. You’ll also find many links for businesses and brokers on the website.