Exquisite Salon and Spa - Staff behavior or service
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I had Karatin Plus Nano Treatment, Hydrating Cleanup, Eyebrow, Hair Cut from Exquisse Capital Mall Nalasopara Branch
Out of which they did not do my hair treatment properly, the hair near both the side ears was not looking smooth and straight, so I said that they do not see my hair properly, then the manager came to them and said what happened, I told them such a problem If he told me with his hair, then his stylish said slowly speaking towards him for his face ek do baal hai bus , so I did not tell him anything ok bol kar chodh diya ,unhone guidline di or where is it after 2 days Washing hair, I washed my hair after 2 days but the whole hair started turning again as before, so I called and sent a photo.
His manager said in a tontive tone, I will fix whatever is there, but we will not be able to do more than this and fix the hair on the side, then drying the hair, then burning the whole hair near my ear from one side, when he said, he said I was not burnt and I was not listened to, so I left there and got it checked in other years, then they confirmed that my hair is burnt from the side to the whole front, I talk in such a bad way by taunting it, it is local parlus. People don't even talk, my hair is not even cured, all the money wasted, my time was also wasted, my hair was also burnt,,,please dusre branches ka to pata nahi but Mera nallasopara capital maal salon ka experience bhat he jyada kharab raha ,I feel bad
Monetary Loss: $8800.
Preferred solution: Price reduction.
Location: Mumbai, Maharashtra
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